Customer Success Manager I (Italy)

This customer success manager role focuses on the Italian market for Centric Shoppingfeed, ensuring client satisfaction and retention. Responsibilities likely include onboarding, training, and ongoing support for the platform.

This Account Manager serves as the primary contact for Italian customers, managing the full lifecycle from contract signing through installation and post-sale support. The role involves relationship management, phone and written support, documentation coordination, and cross-departmental collaboration. It requires fluent Italian and a customer-oriented mindset.

Manages mid-market accounts in Italy, driving sales and revenue growth. Develops relationships with clients, identifies upsell opportunities, and ensures customer satisfaction.

Drives enterprise sales in Italy, focusing on acquiring and expanding key accounts. Requires strong consultative selling skills and deep understanding of the SaaS/cloud market.

This role is responsible for building the attribution and tracking foundation to provide a trusted picture of marketing's influence across the customer journey. The Senior Marketing Operations Manager will lead the shift from manual campaign and event work into automation, focusing on operational efficiency and data-driven decision-making. This position is critical for scaling marketing efforts and improving ROI measurement.

Owns architecture decisions and builds reusable components to consolidate Coaching & Player Personnel products onto a shared technical foundation. This full-stack role focuses on improving the technical infrastructure and code reuse across the CPP product suite.

Develops statistical and machine learning models for soccer player recruitment using player tracking data. Focuses on building models that partner clubs use to evaluate and recruit players.