Associate Director, Clients, UK

Manages a portfolio of client accounts, ensuring high satisfaction and retention. Drives account growth through strategic partnerships and proactive support.

Leads customer success initiatives for key accounts, developing strategies to maximize client value and retention. Mentors junior team members and drives process improvements.

Manages client relationships to ensure satisfaction and retention, acting as a liaison between clients and internal teams. Supports account growth and retention initiatives.

This role serves as the central link between the agency, clients, and partners, managing projects from classic and digital campaigns to TVC productions and website projects. Responsibilities include independent project management, budget control, client meetings, and process optimization. Requires at least 3 years of agency experience, strong communication skills, and proficiency in project management tools and MS Office/Keynote.

This director role leads client engagement strategies, managing key client relationships and overseeing satisfaction, retention, and growth. The director will drive strategic account planning and ensure high-quality service delivery.

This entry-level role supports client accounts by assisting with day-to-day operations and coordination. It involves collaborating with internal teams to ensure smooth client service delivery.

This role supports client teams in managing day-to-day client relationships and campaign execution. The associate coordinates with internal teams to ensure client needs are met and deliverables are on time.