Service Center Senior Analyst
Location: Atlanta GA · Category: Customer Success & Client Operations · Seniority: Senior · Posted: October 7, 2026 · Verified: Oct 7, 2026
Role Overview & Description
About the company
Cox Automotive
coxautoinc.comAutomotive software, marketplaces, finance, logistics and dealer marketing platform.
Similar Positions in DACH
Related roles across advertising, media, and data
This senior client service analyst role involves managing complex client inquiries, resolving escalated issues, and ensuring high levels of client satisfaction. The analyst will work closely with internal teams to improve service processes and support key client accounts.
This senior analyst role focuses on customer success for OEM clients, analyzing performance and driving retention strategies. The position requires deep understanding of OEM relationships and data-driven insights.
Provides advanced customer support, handling complex inquiries and ensuring high satisfaction. Requires deep product knowledge and problem-solving skills to resolve issues efficiently.
The Service Operations Analyst monitors and improves service delivery operations, analyzing operational data to enhance efficiency and service quality. The role coordinates with service teams to resolve issues and ensure high performance.
More Positions at Cox Automotive
3 more open roles
This role provides technical customer care for the HomeNet platform, troubleshooting issues and supporting dealer clients. The specialist resolves technical problems, answers product questions, and ensures client satisfaction.
This role involves providing dealer services at Manheim Seattle. The specialist will support dealer clients with vehicle transactions, resolve issues, and ensure satisfaction. The position requires strong customer service skills.
Supervises business services operations at NextGear Capital, overseeing staff, workflows, and client satisfaction. Requires leadership and operational management skills.
