Automotive Marketplaces & Dealership Software · Data Provider / Broker · B2B SaaS Provider
JD Power
Automotive data, analytics and CX software for enterprise buyers.
Available information varies by company and source.
Profile record updated:
Company facts
- Official name
- JD Power
- Entity type
- COMPANY
- Founded
- 1968
- Headquarters
- United States
- Company size
- 1,001–5,000
- Market cluster / sector
- Automotive Marketplaces & Dealership Software
- Market role
- Data Provider / Broker · B2B SaaS Provider
- Official website
- jdpower.com
What JD Power does
J.D. Power operates a hybrid data-and-software model. It creates value by collecting, structuring and benchmarking proprietary automotive and customer experience data, packaging that data into enterprise applications and feeds, and embedding those products into OEM, dealer and service workflows. The company then monetises both the underlying datasets and the software layers built on top of them, while also selling access to syndicated research and lead-generation programmes.
Category differentiation
J.D. Power is not merely a consumer car review site or awards publisher. In this dataset it is primarily an enterprise automotive data, analytics and CX software provider serving OEMs, dealers and other business customers.
Strategic context
AI-supported assessment from the existing company research; distinguish interpretation from sourced facts.
J.D. Power is a private US-based provider of automotive data, market intelligence, customer experience software and benchmarking products. Its business spans syndicated research, proprietary vehicle datasets, enterprise analytics platforms and dealer/OEM workflow tools. The company primarily serves automotive manufacturers, dealerships, fleet and inventory operators, digital retail platforms, and enterprise customer experience teams. The company generates revenue through recurring SaaS subscriptions, licensing of proprietary data assets, paid access to benchmarking and research, and performance-oriented lead generation products. Its acquisitions of Autodata Solutions and Autovista Group indicate a strategy of expanding automotive data coverage and embedding more deeply into pricing, valuation, inventory, configuration and retail workflows across North America, Europe and Australia.
Company news briefing
Briefing updated:
JD Power has expanded its data architecture by launching dedicated 'Financial Services Insights' and 'Automotive Insights' sections, which categorise analytics across banking, payments, and automotive digital solutions. These updates, alongside a new 'Financial Health and Advice Satisfaction Study', reflect a focus on deepening consumer behaviour analytics. This refinement of core reporting assets follows parent firm Thoma Bravo’s recent divestment of Medallia, indicating a continued emphasis on maturing the professional capabilities and automated insights within its remaining portfolio companies.
Business model & monetisation
J.D. Power monetises through subscription-based SaaS licences for analytics, CX and dealer workflow products; licensing fees for proprietary automotive datasets such as VIN, vehicle configuration and pricing data; paid access to syndicated market research and benchmark studies; and performance-based fees tied to lead generation products such as SmartLeads. It also derives revenue from licensing the use of its ratings and insights in marketing and from enterprise integrations around its data ecosystem.
- Enterprise analytics and CX software subscriptions
- SaaS / software subscription
- Automotive data licensing and API/data feed access
- Licensing and pay-per-use data access
- Syndicated research and benchmarking access
- Service fee / retainer
- Lead generation programmes for dealers
- Performance-based / per-lead fees
- Ratings and insights licensing for marketing use
- Licensing
Products & capabilities
No products with linked sources are available in this view.
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Competitors & alternatives
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Automotive retail SaaS platform for dealerships, dealer groups and OEMs.
Automotive dealership software and services platform.
Automotive retail software and marketing platform for dealerships.
Automotive software, marketplaces, finance, logistics and dealer marketing platform.
B2B financial, commodity and mobility data analytics provider.
Side-by-side comparisons
Recent recorded signals
Dates refer to the source publication. Older entries are historical context, not evidence of a new event.
AI Begins to Wield Significant Influence on Consumers’ Auto and Home Insurance Decisions
Recorded impact score: 3.5/5
early one-third (29%) of auto and home insurance customers are using artificial intelligence (AI) tools to research products and coverage, service their accounts, understand coverage before submitting a claim or shop for a quote or new policy, according to a new JD Power study.
Careers & open positions
Open positions indexed from verified career portals and applicant tracking systems.
| Position | Department | Location | Posted |
|---|---|---|---|
| Sr. Manager, Engineering – AI & Innovation(Senior) | Engineering & Development | 2 Locations | |
| Sr. Analyst , OEM Customer Success(Senior) | Customer Success & Client Operations | Remote USA | |
| Customer Success Manager(Mid-Level) | Customer Success & Client Operations | Remote USA | |
| Chrome Customer Success Analyst(Mid-Level) | Customer Success & Client Operations | Remote USA | |
| Senior Director, FSAAS Strategic Account Lead(Director) | Sales & Business Development | 2 Locations |
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Questions about JD Power
What is JD Power?
JD Power is a private company that provides automotive data, enterprise analytics, customer experience software and syndicated benchmarking research.
Who uses JD Power?
Its paying customers include automotive OEMs, dealerships, fleet and inventory operators, digital retail platforms, contact centres and enterprise CX or analytics teams.
How does JD Power make money?
It makes money through SaaS subscriptions, data licensing, paid benchmarking and research access, and performance-based lead generation programmes.
Sources & coverage
This profile uses public, official and technically observable information. Missing information does not prove that a product or relationship does not exist. The list below does not imply that every profile statement has been verified.
16 publicly documented primary sources and citations linked across the market graph.
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