Director, Client Strategy - SMB
Location: New York, NY · Category: Customer Success & Client Operations · Seniority: Director · Posted: August 30, 2026 · Verified: Sep 16, 2026
Role Overview & Description
About the company
ShopMy
shopmy.usCreator-commerce software for brands, creators and affiliate-driven shopping.
Similar Positions in DACH
Related roles across advertising, media, and data
Leads client service for FMCG accounts, developing media and advertising strategies. Manages client relationships and ensures strategic alignment with business goals.
Provides media consulting for Nestlé, developing strategic media plans and client advisory. Leads client engagements and drives media innovation.
Manages client relationships for Remazing's services, focusing on onboarding, ongoing support, and driving value realization. Ensures client satisfaction through proactive engagement and issue resolution.
Manages CRM implementations and customer engagement initiatives for clients. Requires experience in CRM systems and project delivery to ensure successful deployments and improved customer relationships.
More Positions at ShopMy
3 more open roles
This senior or lead data analyst role focuses on product analytics, analyzing user behavior and product performance to inform product decisions. Responsibilities include designing metrics, conducting deep-dive analyses, and collaborating with product teams to optimize user experience and drive growth.
This senior role leads strategic business development and partnerships within the sports vertical, identifying and cultivating high-value partnerships to drive growth. Responsibilities include developing partnership strategies, negotiating deals, and managing key relationships in the sports industry.
This senior manager role leads client strategy enablement, developing tools, processes, and training to empower client-facing teams. The role focuses on scaling best practices and improving operational efficiency.
