CO

[쿠팡] AI CS 품질 관리 담당자

Location: Seoul, South Korea · Category: Customer Success & Client Operations · Seniority: Mid-Level · Posted: September 23, 2026 · Verified: Sep 23, 2026

Role Overview & Description

This role manages quality assurance for AI-powered customer service at Coupang, evaluating and improving AI responses to ensure high-quality customer interactions. It requires experience in quality management and understanding of AI systems.
Source & Transparency: This position was structured directly from the publicly accessible career portal of Coupang. Details on the employer’s original job posting are authoritative. Polaris7 charges no placement fees and conducts no candidate screening.

About the company

CO

Integrated commerce, logistics and retail media platform.

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