Virtual Community & UGC Support Specialist

This role manages HeyGen's online community, engaging with users and fostering a positive community environment. The manager will moderate discussions, gather feedback, and drive community growth.

This role handles member escalations spanning trust & safety and support policy across Match Group's platforms. The specialist investigates safety issues, abuse, bugs, and app functionality issues, while enforcing Community Guidelines and Terms of Service. The position is within the Global Operations team, dedicated to supporting and protecting the user base.

Provides technical support for Usercentrics' consent management platform, assisting customers with implementation and troubleshooting, with a focus on customer satisfaction and technical problem-solving.

This Staff Product Manager role focuses on moderation systems for a large-scale platform. The role involves defining product strategy for content moderation workflows, policy enforcement, and tooling to balance safety with user experience. This role requires a deep understanding of trust and safety challenges.

This role plans and executes advertising campaigns for the AMER region, optimizing yield and inventory. It requires experience with ad operations and programmatic advertising.

This role leads the B2B support organization, ensuring high-quality service delivery and operational excellence. It involves managing support teams, defining service standards, and driving continuous improvement.

This principal role leads experimentation strategy and advanced analytics, driving best practices across the organization. It requires deep statistical expertise and experience managing complex data science projects.