Customer Success Agent
Ort: München, DE · Bereich: Customer Success & Client Operations · Level: Mid-Level · Veröffentlicht: 20. Mai 2026 · Geprüft: 17. Sept. 2026
Rollenübersicht & Beschreibung
Über das Unternehmen
Tracify
tracify.aiPrivacy-safe attribution software for e-commerce marketing measurement.
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Hybrid role in Boston focused on driving customer success, onboarding new clients, and building strong relationships to ensure high engagement and strong renewal rates. Requires account management or customer success experience, with digital marketing expertise a strong plus. Responsible for providing strategic guidance and actionable insights to optimize client campaigns.
The Customer Success Manager will manage client relationships and ensure successful adoption of Adwanted Planning Solutions (Carthage). Responsibilities include onboarding, training, and driving product usage to maximize client satisfaction and retention.
Manage customer relationships on a fixed-term contract, focusing on satisfaction and retention, collaborating with product teams to ensure successful product adoption.
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