Engagement Manager

This role manages sales operations for the EMEA region, focusing on process optimization, forecasting, and CRM data integrity. The manager will support the sales team with analytics and enablement to improve efficiency.

This role is focused on driving growth and retention for customers in the EMEA region. The CSM will work with mid-market or enterprise accounts to ensure they are maximizing value from the platform and identifying expansion opportunities.

This role manages client engagements with retail partners, overseeing project delivery, stakeholder communication, and ensuring measurable ROI from Trigo's AI solutions. It likely requires experience in retail technology or consulting.

Oversees engagement management, ensuring client projects are delivered effectively. Includes team leadership, client relationship management, and operational oversight.

Manages engagements with university clients, ensuring they derive value from Tracxn's platform. Focuses on training, support, and relationship building.

Leads customer success strategy and operations, ensuring client satisfaction and retention. Drives initiatives to enhance customer experience.

Leads backend development efforts, designing and implementing scalable systems. Mentors team members and ensures code quality.