Director of Sales - Strategic

Drives sales growth in global markets by acquiring new clients and expanding existing relationships. Focuses on international business development and revenue generation.

Leads sales initiatives in global markets, managing key accounts and driving revenue. Requires a proven track record in international sales and strategic account management.

This role is an Account Director position requiring German language fluency, focused on managing and growing key client accounts. It involves strategic relationship management, upselling, and driving revenue within the German-speaking market.

Leads a sales team in the media and advertising sector, reporting directly to sales management. Combines modern leadership with management expertise to motivate the team and achieve sales targets.

Provides technical support to internal employees, troubleshooting hardware, software, and network issues. Responds to tickets, resolves incidents, and escalates complex problems as needed.

This role leads the Services Excellence function, focusing on optimizing service delivery processes, quality assurance, and operational efficiency across the professional services organization. The director will drive continuous improvement initiatives and ensure high customer satisfaction.

Defines the overall technical architecture for Sprinklr's SaaS platform, ensuring scalability, reliability, and security. Leads architectural decisions, evaluates emerging technologies, and guides engineering teams in implementing best practices.