Solution Architect

This role focuses on providing technical pre-sales support, designing solutions, and ensuring successful implementation for clients. The engineer collaborates with sales teams to address technical requirements and drive product adoption.

This role designs and implements technical solutions that align with business requirements and architectural standards. The Solution Architect evaluates technology options, defines system integrations, and provides technical leadership to development teams to ensure scalable and robust solutions.

Provides technical solutions to customers, requiring strong technical and communication skills.

Manages a named account list for enterprise event management software, focusing on renewals, upsells, and revenue expansion. Partners with marketing, client success, product, and services teams to ensure customer satisfaction and identify solutions for event content and exhibitor management challenges.

The Client Success Manager owns the engagement, ongoing success, and partnership of RainFocus clients using the event platform. This role leads post-sales efforts, building account plans, driving client adoption and retention, and leveraging deep platform knowledge to articulate value and promote proper utilization of RainFocus resources.

The Senior Demand Generation Specialist owns the execution of email programs, turning approved campaign briefs into production plans and maintaining data scorecards for informed decision-making. This senior individual contributor role also owns sponsorship operations for the annual user conference INSIGHT, working closely with the Senior Marketing Manager to influence campaign strategy and email schedules.