Strategic Account Director

This senior leadership role leads the account management team to drive growth and retention across Zappi's enterprise client base. The Director focuses on strategic partnerships, revenue expansion, and shaping the overall customer experience and commercial strategy.

This role drives strategic advertising and sponsorship revenue by developing multi-platform marketing partnerships for Fortune 500 brands. The Director will use consultative selling and executive relationship management to create integrated partnerships across Complex's content, social, experiential, and commerce properties.

This role develops and executes industry-specific go-to-market strategies for creative effectiveness, positioning Zappi's advertising research solutions. It bridges product marketing and sales to drive adoption in key verticals across the US, requiring strategic planning and cross-functional collaboration.

The Omnichannel Trader - Paid Social executes and optimizes paid social campaigns across multiple channels using Simpli.fi's programmatic platform. Responsibilities include managing campaign setups, monitoring performance metrics, and collaborating with client success teams to ensure campaign goals are met. The role leverages data-driven insights to enhance campaign effectiveness and drive client performance.

This Client Experience Operations Manager supports the delivery of media dashboards and audience creation across multiple client accounts. The role involves project management, overseeing pixel/tag implementation, and coordinating with analytics teams to ensure accurate media tracking and attribution. Requires 3-5 years of project management experience in a marketing/advertising agency environment.

This Application Platform Architect role is responsible for designing the foundational architecture for all applications and services at Zeta Global. The architect will define standards, select technologies, and guide development of core platform components including microservices, APIs, and shared libraries, with a focus on enabling AI agents and agentic workflows. Requires 10+ years of software engineering experience, with 3-5 years in a lead architect role, and deep expertise in microservices, cloud-native services, and AI/ML frameworks.

This Client Success Manager owns a portfolio of client accounts, serving as the primary point of contact for campaign execution and strategic recommendations. The role involves monitoring performance data, leading reviews, and driving upsell opportunities while collaborating with Sales, Operations, Analytics, and Product teams. Requires 2-3 years of digital advertising or client services experience.