Senior Customer Success Manager
Ort: US · Bereich: Customer Success & Client Operations · Level: Senior · Veröffentlicht: 14. Oktober 2026 · Geprüft: 21. Okt. 2026
Rollenübersicht & Beschreibung
Team-Wachstum & Marktbewegung von Supermetrics beobachten
Polaris7 aggregiert offene Vakanzen, strategische Marktbewegungen und M&A-Signale in Echtzeit. Erhalte automatische Signal-Briefings zu Supermetrics und vergleiche das Ökosystem mit direkten Wettbewerbern.
Supermetrics
supermetrics.comMarketing intelligence software for data integration, reporting and activation.
Ähnliche Positionen im DACH-Ökosystem
Verwandte Rollen und Profile aus dem AdTech-, Media- und Datenmarkt
This role focuses on ensuring customer satisfaction and retention for Supermetrics' US-based clients. The manager will proactively engage with customers to drive adoption, provide strategic guidance, and identify growth opportunities.
This role manages and nurtures relationships with existing enterprise customers, ensuring high satisfaction, retention, and product adoption. The Senior Customer Success Manager will drive renewals, identify growth opportunities, and act as the customer's advocate within the company.
This customer success manager role ensures client satisfaction and retention by managing relationships and driving product adoption. The manager will onboard new clients, conduct business reviews, and identify growth opportunities.
This role owns and grows a portfolio of global enterprise customers, acting as a strategic and operational partner to drive platform adoption, retention, and measurable business outcomes. The manager will lead QBRs, roadmap discussions, and growth opportunities, while collaborating with internal teams to influence product direction. Requires 4+ years in digital marketing with deep knowledge of Meta, TikTok, YouTube, and Google platforms, and strong communication skills.
Weitere Positionen bei Supermetrics
3 weitere offene Stellen
This role provides technical support to customers, resolving complex issues and ensuring satisfaction. It requires strong technical troubleshooting skills and is based remotely in the US, likely involving deep investigation of product issues and collaboration with engineering teams to resolve them.
This role ensures system reliability and performance, focusing on infrastructure and operations. Based in Helsinki, it requires deep SRE expertise and experience with cloud technologies, likely involving designing and maintaining scalable, highly available systems, implementing monitoring and alerting, and driving reliability improvements.
This role assists customers with technical onboarding, ensuring smooth implementation and adoption of Supermetrics products. It requires technical knowledge and customer-facing skills to guide clients through setup and configuration, addressing any technical issues that arise during the onboarding process.