Support Engineer

This role involves providing technical support within a digital advertising sales house environment. The position likely requires troubleshooting and assisting with ad tech platforms, with a focus on supporting the company's publisher and retail media services.

This success manager role ensures Xumo's advertising clients achieve their goals with the platform, driving product adoption and retention. The challenge is proactively identifying and resolving client issues to maximize campaign performance and long-term loyalty.

This role manages demand activation strategies for clients, aligning client goals with effective demand generation tactics. It requires a deep understanding of the ad tech ecosystem to drive successful campaign outcomes.

Manages customer service strategy and operations, focusing on optimizing service processes and enhancing customer experience through CRM tools.