Analyst - Client Managed Services - Business Services

Provides advanced customer support, handling complex inquiries and ensuring high satisfaction. Requires deep product knowledge and problem-solving skills to resolve issues efficiently.

This senior client reporting analyst role prepares and delivers client reports, ensuring accuracy and timeliness. The analyst will use strong analytical skills and financial reporting experience to support client communications.

The Service Operations Analyst monitors and improves service delivery operations, analyzing operational data to enhance efficiency and service quality. The role coordinates with service teams to resolve issues and ensure high performance.

This senior analyst role supports service center operations, analyzing performance metrics and driving improvements. The analyst collaborates with teams to enhance service delivery and customer satisfaction.

This Application Support Engineer role provides technical support for software applications, troubleshooting issues, and ensuring system uptime. The engineer will work with clients and internal teams to resolve incidents and improve application performance.

This role delivers managed services to Nasdaq's Business Services clients, focusing on operational support and client relationship management. The specialist handles day-to-day service execution to ensure client satisfaction and operational efficiency.

This role manages client service delivery, ensuring high-quality support and operational excellence. It involves handling client escalations, monitoring service levels, and improving delivery processes.