MarTech Vendor · AdTech Vendor · vs · MarTech Vendor
Sprinklr vs UserTesting
Structured technology and market comparison · 2026
Direct Feature Comparison
Sprinklr · vs · UserTestingEnterprise SaaS platform for customer experience and social operations.
Enterprise UX research and human insight software platform.
Analyze all overlapping signals and tech stacks for Sprinklr and UserTesting
Compare mutual enterprise clients, monetization models, live market signals, and partner networks directly in the interactive Knowledge Graph.
Comparison Analysis
What is the main difference between Sprinklr and UserTesting?
When comparing Sprinklr and UserTesting, both platforms operate within the Measurement & Analytics Platform, MarTech Vendor, and Productivity & Collaboration SaaS ecosystem. Sprinklr is positioned as Enterprise SaaS platform for customer experience and social operations, whereas UserTesting focuses on Enterprise UX research and human insight software platform. Decision-makers evaluate both solutions when orchestrating their commercial monetization and technology stack.
What are the top alternatives to Sprinklr and UserTesting?
When evaluating Sprinklr and UserTesting, enterprise buyers also consider other platforms in Measurement & Analytics Platform, MarTech Vendor, and Productivity & Collaboration SaaS. You can discover the full competitive landscape and evaluate other alternatives by viewing their respective footprint profiles on Polaris7.
How do the corporate scale, structure, and headquarters of Sprinklr and UserTesting compare?
Sprinklr is headquartered in US (founded in 2009) with 1,001–5,000 employees. UserTesting is based in US (founding year unrecorded) with Unknown. Complete ownership, subsidiary trees, and corporate affiliations are documented across Polaris7.
Market Signals
Recent Market Signals & Activity: Sprinklr vs UserTesting
Documented market movements, strategic partnerships, product releases, and regulatory developments mapped across Polaris7.
Sprinklr
Recent Signals
- ·SEC APIfinancials
10-Q Financial Filing Analysis for Sprinklr (2026-09-03)
For the second quarter ended July 31, 2026, Sprinklr reported total revenue of $213.74 million, representing a modest 1% increase compared to $212.04 million in the prior-year period. Subscription revenue grew 3% year-over-year to $194.85 million, while professional services revenue contracted 20% to $18.90 million due to lower managed services activity and non-recurring large implementations. Gross margin compressed from 68% to 65% on a GAAP basis, impacted by escalating third-party cloud, infrastructure, and AI hosting costs. GAAP operating income fell 39% to $9.96 million, down from $16.27 million in Q2 2025, and net income decreased to $7.12 million from $12.62 million. Total Remaining Performance Obligations (RPO) reached $1.03 billion, supported by an annualized Net Dollar Expansion (NDE) rate of 102.4%. Sprinklr also executed aggressive capital return measures, settling an accelerated share repurchase program with Citibank for $125 million.
- Q2 fiscal 2027 revenue was $213.74M (+1% YoY), driven by subscription revenue of $194.85M (+3% YoY) offset by professional services declining to $18.90M (-20% YoY).
- GAAP operating income declined 39% YoY to $9.96M (operating margin of 5%), while non-GAAP operating income reached $31.30M (non-GAAP operating margin of 15%).
- Remaining Performance Obligations (RPO) totaled $1.03B ($614.1M current RPO), and the trailing 12-month Net Dollar Expansion rate stood at 102.4%.
UserTesting
Recent Signals
- ·UserTesting
Auros Study Finds Consumers Wary of AI Retail Ads, but Open to AI as a Shopping Tool
New press release dated October 16, 2026, announcing a study by Auros (formerly UserTesting) on consumer attitudes towards AI in retail.
- ·UserTesting
A letter to our customers: serving you in the AI era.
UserTesting introduces Auros, its new parent company built to serve the evolving needs of UX teams, AI builders, and enterprises in the AI era. For twenty years, UserTesting has been in one business: finding real people who want...
- ·UserTesting
UserTesting Announces Rebranding as Auros, Providing the Human Network Behind AI
Press release dated September 29, 2026: UserTesting announces rebranding as Auros, providing the human network behind AI.
Compare their exact ecosystem overlaps.
Explore all deep relationships in Polaris7. Discover exactly which mutual clients, integrated technologies, and overlapping partners Sprinklr and UserTesting share across the market ecosystem.
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