Meltwater vs Mews

LLMs Increasingly Cite YouTube in AI Search Results

YouTube has emerged as a leading citation source across major AI platforms, surpassing Reddit. Meltwater data shows YouTube was the most-cited platform by eight AI systems in August 2026. Tinuiti's Q2 2026 report indicates YouTube's citation share in Google AI Mode quadrupled and more than doubled in AI Overviews from January to April 2026. Long-form videos, particularly those lasting 10–20 minutes, dominate citations, while Shorts lag. However, Scrunch found that citations fade by 43% within a month, indicating short-lived visibility. This trend underscores YouTube's growing role in AI-driven discovery, prompting brands to structure content with clear markers for AI visibility.

• YouTube was the most-cited platform by eight AI platforms (Claude, ChatGPT, Copilot, Google AI Mode, AI Overviews, Gemini, Perplexity, Grok) in August 2026.
• YouTube's share of citations in Google AI Mode quadrupled between January and April 2026, and more than doubled in AI Overviews.
• 94% of YouTube citations go to long-form videos, with 10–20 minute videos accounting for 32.1%.

Which B2B Brand 'Won' the World Cup?

The Drum asked social listening firm Meltwater to analyse seven B2B World Cup partners across three social metrics: mentions (loud), engagement (liked) and estimated reach (seen). Results diverged: Lenovo led in mentions (~8,700), Aramco led in engagement (~13.2m) and reach (driven largely by FIFA channels), while Verizon captured moment-driven attention. The piece highlights owned vs earned media, the dominance of LinkedIn (over 90% of B2B engagement), one-off spikes driven by celebrity posts or single assets for smaller partners, and limitations of social listening (e.g., aggregated sentiment masking negative Reddit threads). The conclusion: no single social-metric winner — each metric crowns a different brand and social listening alone cannot prove business outcomes.

• Social listening firm Meltwater analysed seven B2B World Cup partner brands across mentions, engagement and estimated reach.
• By mentions, Lenovo led with roughly 8,700 mentions versus about 2,750 for Aramco and 1,800 for Verizon.
• Aramco drew about 13.2 million engagements and Verizon about 8.8 million, while Lenovo had roughly 1.3 million engagements.

Marketbridge and Meltwater partner on B2B narrative GEO

Marketbridge and Meltwater have formed a partnership to integrate narrative intelligence and generative engine optimization (GEO) into B2B go-to-market planning. Meltwater will provide narrative and GEO intelligence while Marketbridge will fold those insights into its go-to-market intelligence, strategy, content workflows and consulting. Some joint capabilities are already live for clients, with a fuller integrated solution expected in Q4 2026. Executives say the collaboration aims to help marketers understand how large language models (LLMs) and live conversations are reshaping buying journeys, measure machine impact on pipeline, and adapt creative and messaging to what models and communities surface about brands.

• Marketbridge and Meltwater announced a partnership to bring narrative and GEO intelligence into B2B go-to-market planning.
• Meltwater supplies the narrative and generative engine optimization intelligence under the deal.
• Marketbridge integrates Meltwater's intelligence into its go-to-market intelligence, strategy, content workflow, and adds consulting and custom builds.

Mews launches Guest Messaging and Automations: GMs set the workflow, front desk staff get back to hosting

Mews launches Guest Messaging and Automations, a new product release. Also, Mews selected by Accor to standardize F&B technology across global portfolio.

Mews launches Guest Messaging and Automations; Mews Selected by Accor to Standardize F&B Technology Across Global Portfolio

Mews launches Guest Messaging and Automations, is selected by Accor to standardize F&B technology, and partners with Boutique Hotels of California. Also, Mews POS now live in North America, secures first e-money license in EEA, and appoints Kirupa Pushparaj as Chief Legal Officer.

Mews launches Guest Messaging and Automations

Mews, the hospitality operating system, has launched two native features: Guest Messaging and Automations. Guest Messaging centralizes guest conversations from channels like SMS, WhatsApp, Booking.com, Expedia, and the Mews Guest Portal into a single thread tied to the guest profile. Mews AI, trained on property data, answers 80% of routine questions instantly. Automations is a no-code workflow engine that lets hoteliers automate loyalty moments, such as personalized welcome messages and room upgrades. During beta, 47,000 automations ran, and at selected Strawberry properties, up to 60% of upgrades for Gold & Platinum guests were automated. The features aim to reduce repetitive work for front desk staff and ensure consistent guest experiences.

• Mews has launched Guest Messaging and Automations, two native features.
• Guest Messaging integrates SMS, WhatsApp, Booking.com, Expedia, and the Mews Guest Portal.
• Mews AI answers 80% of routine guest questions instantly.