ME
COMPANY

Mews

Mews is a cloud hospitality operations software with embedded payments and revenue tools.

Analyst Perspective

Mews is a hospitality software company providing a cloud-based operating platform for hotels and related accommodation businesses. Its core products cover property management, revenue management, payments, point of sale, booking, guest check-in and business intelligence, with an open API and partner marketplace extending the platform into third-party hospitality systems. The company sells primarily to hotel operators, finance teams, revenue managers, front-desk teams and multi-property groups. The business model is centred on B2B SaaS subscriptions for core software modules, supplemented by payments revenue and add-on modules. Mews has also expanded through acquisitions to add POS, revenue management, analytics and regional market presence in North America, APAC and the UK. This positions it as a vertical hospitality operating system rather than a general-purpose ERP vendor.

Analyst Signal Briefing

Archived (Stand: 1 Jul 2026)

No new strategic signals in the last 90 days. Showing historical briefing.

Mews has expanded its executive leadership with the appointment of Kirupa Pushparaj as Chief Legal Officer and launched a new Point-of-Sale (POS) product line featuring embedded payments. This follows the company being recognised as a Leader in the 2026 IDC MarketScape for hospitality Revenue Management Systems. Building on the launch of Mews OS and a partnership with Llano Real Estate Group, President Mike Coscetta continues to lead global go-to-market efforts, further centralising hospitality operations through integrated technological solutions.

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Category Differentiation

Mews is a hospitality operations software platform for hotels, not a travel booking marketplace or consumer accommodation brand. It competes with hotel management system vendors rather than online travel agencies.

Mews: About

Mews operates a vertical B2B SaaS platform for hospitality businesses. It creates value by centralising operational workflows such as reservations, guest management, billing, payments, check-in, point of sale and reporting into a single cloud system, while using APIs and a marketplace to connect adjacent hotel technology. Revenue is generated from recurring software subscriptions, add-on module sales, payments transaction fees and potentially ecosystem-related partner economics.

How Mews Works & Monetises

Business model analysis and core revenue streams

Mews monetises through recurring SaaS subscriptions for platform modules such as PMS, POS, RMS and business intelligence, typically aligned to property size, room count, module tier or portfolio scope. It also earns transaction-based revenue from embedded payments, upsells additional modules such as booking and guest journey tools, and may capture partner or integration-related revenue via its marketplace ecosystem. The commercial strategy appears designed to increase contract value by bundling more operational workflows into one platform.

Revenue Channels

Core hospitality platform subscriptionsSoftware Subscription
Embedded payment processingPercentage Take-Rate
Add-on modules such as revenue management, BI and bookingSoftware Subscription
Marketplace or partner ecosystem economicsPercentage Take-Rate

Side-by-Side Comparisons

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Mews: Key Competitors & Alternatives

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Recent Signals (Mews)

ExchangeWireJul 9, 2021

Sojern Proves its Dynamism in Europe, and is Poised to Drive Travel Demand for France - ExchangeWire.com

Sojern, founded in 2007, is expanding its footprint in Europe to drive travel demand in France. In 2020, the company advanced its digital transformation to prepare for a cookieless world and formed partnerships with Convious, The Hotel Network and Mews across attractions, hospitality technology, and destinations, earning a UNWTO semifinalist nod for Healing Solutions for Tourism. A European leadership change saw Céline Chaussegros appointed Managing Director, Europe, based in Paris, overseeing European campaigns and operations for hotels, attractions, airlines and destinations. By 2021, Sojern’s tools helped European hotels accelerate bookings, with daily hotel bookings up 10x in April 2021 vs April 2020; in France, April 2021 bookings were five times those in 2020, and May bookings were up 30% from April, signaling progress in the travel recovery.

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ExchangeWireMar 11, 2021

Sojern und Mews Schließen Partnerschaft, um COVID-19-Erholung im Gastgewerbe Voranzutreiben - ExchangeWire.com

Sojern, a leading provider of digital marketing solutions for the travel industry, and Mews, a cloud-based property management system (PMS), have joined forces to deliver an integrated solution for hoteliers and their guests. The partnership gives Mews customers access to Sojern’s multichannel media solutions designed to promote direct bookings. Josh Beckwith, Sojern’s senior director of strategic accounts, states that the collaboration complements both teams’ efforts to deliver first-rate hotel industry solutions and guide hospitality into a successful future. Mews aims to simplify and automate hotel operations from booking through check-out, including self-service features that boost guest loyalty. The combined solution is tailored for a range of accommodations, from large hotel chains to small independents, apartments and hostels. Richard Valtr, founder of Mews, emphasizes presenting a hotel’s brand and story effectively and enabling bookings directly through a scalable model on the Mews platform.

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ExchangeWireMar 11, 2021

Sojern e Mews Collaborano per Accelerare la Ripresa delle Strutture Ricettive dopo il COVID-19 - ExchangeWire.com

Sojern, a leading provider of digital marketing solutions for travel, and Mews, a cloud-based property management system (PMS), have formed a partnership to market an integrated solution for hoteliers and their guests. The collaboration will give Mews customers access to multichannel multimedia tools designed to promote direct bookings, reinforcing the value of booking directly with hotels. Sojern’s executive Josh Beckwith praised Mews’ product, team, and ethos, while Mews founder Richard Valtr highlighted the scalable approach that lets each property tell its story and encourage direct reservations. Mews’ platform covers end-to-end hotel operations—from the booking engine and front desk to checkout and revenue management—and supports diverse accommodations, including large chains, independent hotels, apartments, and hostels. The alliance is positioned to accelerate the recovery of the hospitality sector post-COVID-19 by simplifying direct-sales workflows and enhancing guest experiences through integrated technology.

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Mews: Frequently Asked Questions

What is Mews?

Mews is a B2B hospitality software platform that helps hotels run reservations, guest operations, payments, POS, pricing and reporting in the cloud.

Who uses Mews?

Hotels, hospitality groups, finance teams, revenue managers, front-desk staff, F&B operators and hospitality technology partners use Mews.

How does Mews make money?

Mews earns revenue from software subscriptions, add-on product modules and transaction fees from embedded payments.

Company Facts

Founded
2012
Core Segment
B2B SaaS Provider
Company Size
1,001–5,000
Official Link
mews.com