Dialpad vs LivePerson

October Roundup

Dialpad's October 2026 release includes global AI language expansion (8 new languages), instant meeting join, device switching, omnichannel notifications, bulk SMS, AI recaps for digital, multi-ring contact center routing, and enhanced WFM features.

What’s new at Dialpad: October 2026

Dialpad's blog features a new post 'What’s new at Dialpad: October 2026' by Hilary Burcell, highlighting the latest product updates and features.

What's new at Dialpad: September 2026

8-K Financial Filing Analysis for LivePerson (2026-09-02)

LivePerson, Inc. announced that stockholders approved its merger agreement with SoundHound AI, Inc. at a reconvened special meeting on September 2, 2026. With 6,339,066 votes in favor versus 134,018 against, all conditions precedent under the Amended and Restated Merger Agreement and Notes Restructuring Agreement have been satisfied. The transaction is scheduled to close on September 4, 2026. Under the final merger terms, LivePerson stockholders will receive 0.4673 shares of SoundHound AI Class A Common Stock plus $3.31 in cash per share of LivePerson common stock. The acquisition consolidates LivePerson's digital customer engagement and conversational AI solutions into SoundHound's voice AI ecosystem, concluding LivePerson's run as an independent public company.

• Shareholders approved the merger proposal with 6,339,066 votes in favor, 134,018 against, and 19,874 abstentions.
• Merger consideration is finalized at 0.4673 shares of SoundHound AI Class A common stock plus $3.31 in cash per LivePerson share.
• All closing conditions and the Notes Restructuring Agreement are satisfied, with transaction closing slated for September 4, 2026.

8-K Financial Filing Analysis for LivePerson (2026-09-04)

On September 4, 2026, LivePerson, Inc. completed its acquisition by SoundHound AI, Inc., becoming an indirect wholly owned subsidiary of SoundHound. Under the terms of the merger, each share of LivePerson common stock was converted into the right to receive 0.4673 shares of SoundHound Class A common stock, while shares held via the Tel-Aviv Stock Exchange Clearing House were converted into $3.31 in cash per share. Concurrently, LivePerson satisfied its First and Second Lien Secured Notes due 2029 through an aggregate distribution of 36,894,839 SoundHound shares and $5,848,000 in cash. Following the closing, LivePerson delisted its common stock from Nasdaq, suspended its SEC reporting obligations, and its entire board of directors resigned.

• SoundHound completed the acquisition of LivePerson on September 4, 2026, converting each LivePerson share into 0.4673 shares of SoundHound Class A common stock (or $3.31 in cash for TASE shares).
• LivePerson's 2029 First and Second Lien Secured Notes were fully resolved via an aggregate issuance of 36,894,839 SoundHound Class A shares plus $5,848,000 in cash.
• LivePerson filed for Nasdaq delisting (Form 25) and deregistration under the Exchange Act (Form 15), accompanied by the resignation of its entire board of directors.

LivePerson has been acquired by SoundHound AI, creating a world-leading Omnichannel Conversational AI powerhouse.

A banner on the LivePerson blog announces that LivePerson has been acquired by SoundHound AI, creating a world-leading Omnichannel Conversational AI powerhouse, with a link to the SoundHound newsroom announcement.