CallMiner vs NICE

CallMiner Named Strong Performer in Forrester Wave Report

CallMiner, a provider of customer experience (CX) automation powered by conversation intelligence, announced it has been named a Strong Performer in the Forrester Wave: Customer Feedback Management and Analytics Solutions, Q3 2026. In its first inclusion in this report, CallMiner received the highest possible scores in eight criteria, including Vision, AI, Topic Modeling, Natural Language Understanding, Conversation Intelligence, Analytics, Specialization, and Data Masking. The report highlights CallMiner's AI-native vision and its depth in conversation intelligence, pairing text mining with advanced AI. CallMiner aims to help organizations turn customer conversations into actionable intelligence, improving frontline performance and customer outcomes through both human and automated actions. The recognition reflects growing pressure on enterprises to translate AI capabilities into measurable CX value.

• CallMiner was named a Strong Performer in The Forrester Wave: Customer Feedback Management and Analytics Solutions, Q3 2026.
• CallMiner received the highest possible scores in eight criteria, including Vision, AI, and Natural Language Understanding.
• This is CallMiner's first appearance in a Forrester Wave focused on customer feedback management and analytics.

6-K Financial Filing Analysis for NICE (2026-11-04)

NICE Ltd. filed a Form 6-K on November 4, 2026, furnishing its Q3 2026 earnings press release (Exhibit 99.1). The company reported that it exceeded its third-quarter revenue and EPS guidance ranges, delivering an 8% year-over-year revenue growth. Additionally, the filing incorporates the GAAP financial statements from the press release by reference into NICE's existing Form S-8 registration statements.

• NICE furnished Exhibit 99.1 reporting Q3 2026 financial results exceeding both revenue and EPS guidance ranges.
• The company delivered an 8% year-over-year revenue increase in the third quarter of 2026.
• GAAP financial statements from the release were incorporated by reference into multiple Form S-8 registration statements effective November 4, 2026.

6-K Financial Filing Analysis for NICE (2026-10-07)

NICE Ltd. filed a Form 6-K with the SEC for September 2026, incorporating three commercial and corporate press releases as exhibits. The announcements highlight customer adoption of its AI and customer experience solutions, including German health insurer AOK PLUS deploying NICE's Unified CX AI Platform and Merlin Entertainments implementing NICE CXone globally. Additionally, NICE reported its recognition by Fast Company as a 2026 Best Workplace for Innovators in the Cybersecurity & Enterprise category.

• AOK PLUS went live on NICE's Unified CX AI Platform as announced on September 8, 2026.
• Merlin Entertainments selected and deployed NICE CXone across its global attractions network on September 15, 2026.
• Fast Company recognized NICE as a 2026 Best Workplace for Innovators in the Cybersecurity & Enterprise category on September 28, 2026.

NiCE Named a Leader in the IDC MarketScape for Worldwide Agentic Contact Center-as-a-Service Platforms

NiCE has been named a Leader in the IDC MarketScape for Worldwide Agentic Contact Center-as-a-Service Platforms, and also recognized as a 2026 Best Workplace for Innovators by Fast Company.