SalesDuo

The company operates as a specialist Amazon marketplace services agency. It creates value by taking on core commercial and operational tasks for brands on Amazon, including advertising management (PPC and DSP), search optimisation, listing creation and conversion optimisation, creative asset production, and day-to-day account operations such as monitoring listing health and coordinating inventory, pricing and ads.

Its proprietary BI dashboard and AI engine (“Ethan”) function as internal and client-facing tools that aggregate marketplace data, provide SKU-level P&L and margin intelligence, monitor listings in real time and surface recommended actions. These tools enhance the agency’s delivery efficiency and transparency, but are not offered as standalone SaaS; they are bundled into managed-service programmes. The business model is therefore service-led: recurring programme or retainer fees from brands in exchange for ongoing management, with potential additional project-based fees for one-off activities like launches or content upgrades.

SalesDuo, Inc. is a United States–based full-service Amazon marketplace agency founded in 2018. It provides managed services for brands selling via Amazon Vendor Central and Seller Central, combining human account management with a proprietary business intelligence dashboard and an AI engine (“Ethan”) for real-time listing monitoring, forecasting and SKU-level profitability analysis.

The company structures its services into tiered programmes (Starter, Growth, Scale) aligned to client revenue bands, covering listing creation and optimisation, Amazon SEO, PPC/DSP campaign management, creative production and operational oversight such as inventory and pricing alignment. Revenue comes from retainers or programme fees paid by brand clients, with access to its BI dashboard and AI tooling bundled into these managed-service engagements. Its customers are brands already selling or planning to sell on Amazon, generally from early-stage sellers up to established brands with over $5M in annual revenue on the platform.