LogRocket
Session replay and product analytics for software teams.
Available information varies by company and source.
Profile record updated:
Company facts
- Official name
- LogRocket, Inc.
- Entity type
- COMPANY
- Founded
- 2016
- Headquarters
- 87 Summer St, Boston, MA 02110
- Company size
- 50–200
- Market role
- B2B SaaS Provider
- Official website
- logrocket.com
What LogRocket does
LogRocket operates a B2B SaaS model centred on a telemetry and replay platform for digital product teams. Customers instrument their web or mobile applications, send behavioural and technical event data into the platform, and use the resulting replay, analytics and diagnostics tools to improve debugging, user experience and product conversion. Value is created through faster root cause analysis, better visibility into real user behaviour and tighter linkage between qualitative session evidence and quantitative analytics.
Category differentiation
LogRocket is not a consumer app or an advertising analytics platform. It is a B2B digital experience and frontend observability platform used by software teams to analyse user sessions and application issues.
Strategic context
AI-supported assessment from the existing company research; distinguish interpretation from sourced facts.
LogRocket is a private B2B software company that provides session replay, product analytics, UX analytics, frontend performance monitoring and error analysis for web and mobile applications. Its platform helps software teams reproduce user sessions, diagnose technical issues, analyse behaviour and identify product friction by linking replay data with logs, errors, network activity and analytics. The company makes money through subscription software sold to engineering, product, UX, QA, support and analytics teams. Its commercial model is usage-based and tiered, with pricing shaped by session volume, data retention, feature access and enterprise requirements such as conditional recording or self-hosting.
Company news briefing
Briefing updated:
LogRocket has evolved its Galileo AI platform to support 'self-improving software' by enabling the autonomous dispatch of high-impact bug reports to AI agents in Cursor, Claude Code, and Codex for remediation. This development builds on the LogRocket MCP launch and further integrates the company’s session-replay capabilities into the automated software development lifecycle. These updates, coupled with ongoing efforts to categorise the AI tool landscape, reinforce LogRocket’s strategic focus on autonomous issue detection and root-cause diagnosis for production-scale AI applications.
Business model & monetisation
LogRocket monetises through recurring software subscriptions with feature-based and usage-based pricing. Plans scale by recorded session volume, retention and product access, with free entry-level usage, standard paid team tiers, higher-priced professional tiers and bespoke enterprise contracts. Additional monetisation comes from premium capabilities such as advanced analytics, AI-assisted issue detection, conditional recording, mobile support and enterprise deployment options including self-hosting.
- Core platform subscriptions
- SaaS tiered subscription priced by session volume and plan level
- Professional and advanced analytics tiers
- Higher-value SaaS plans with expanded analytics and retention features
- AI capabilities
- Premium feature uplift tied to advanced plans and value-added analysis
- Enterprise deployments and controls
- Custom contracts for large customers, high volumes and deployment requirements
Products & capabilities
No products with linked sources are available in this view.
Products & market categories
Media Channel
Technology
Recent recorded signals
Dates refer to the source publication. Older entries are historical context, not evidence of a new event.
No sufficiently sourced and dated signals are available for this view.
Careers & open positions
Open positions indexed from verified career portals and applicant tracking systems.
| Position | Department | Location | Posted |
|---|---|---|---|
| Customer Success Manager(Mid-Level) | Customer Success | Boston or NYC | |
| Relationship Marketing Intern(Intern) | Marketing | Boston, MA | |
| Sr. Software Engineer(Senior) | Engineering | Boston or NYC | |
| Developer Relations(Mid-Level) | Engineering | Boston or NYC | |
| Lead Software Engineer(Lead) | Engineering | Boston or NYC |
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Questions about LogRocket
What is LogRocket?
LogRocket is a B2B software platform for session replay, product analytics, UX analysis, frontend performance monitoring and issue investigation for web and mobile apps.
Who uses LogRocket?
It is used by frontend engineers, product managers, UX teams, QA teams, support teams, analysts and other software teams inside businesses that operate digital products.
How does LogRocket make money?
It makes money through tiered SaaS subscriptions that scale by session volume, retention, features and enterprise requirements such as advanced AI tools or custom deployment options.
Sources & coverage
This profile uses public, official and technically observable information. Missing information does not prove that a product or relationship does not exist. The list below does not imply that every profile statement has been verified.
19 publicly documented primary sources and citations linked across the market graph.
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