Jimo

Jimo is a French private B2B SaaS company that provides an AI-powered digital adoption platform for SaaS products. Its software enables product, growth, customer success and marketing teams to build no-code in-app onboarding flows, product tours, checklists, announcements, surveys and contextual guidance. The platform also uses behavioural data and analytics to personalise experiences, track drop-offs and improve feature adoption, activation and retention. Jimo generates revenue through recurring SaaS subscriptions tied primarily to usage and feature access. Its direct customers are SaaS companies seeking to reduce onboarding friction and improve product adoption without heavy engineering effort. The company sits at the intersection of marketing automation and measurement analytics, with its core value based on connecting product analytics to in-app user guidance.