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Infinity

Infinity is a b2B call intelligence software for attribution and conversation analytics.

Analyst Perspective

Infinity is a UK-based B2B software company that provides call tracking, call attribution, conversation analytics and campaign optimisation tools for marketers, agencies, sales teams and contact centres. Its platform links inbound phone calls and call outcomes back to digital marketing activity, helping customers measure offline conversions, improve campaign performance and analyse customer conversations at scale. The business primarily makes money through subscription software and usage-based charges tied to call volume, with additional revenue from enterprise add-ons and consultancy services. Its customer base appears to include enterprise marketing teams, performance marketers, contact centres and agencies that need to connect phone-driven revenue to media spend and customer journey data.

Analyst Signal Briefing

Archived (Stand: 2 Jul 2026)

No new strategic signals in the last 90 days. Showing historical briefing.

Infinity has acquired ResponseTap to accelerate its development roadmap and enhance the management of inbound conversations for its clients. Furthermore, the firm has launched Smart Outcomes, an AI-powered tool designed for campaign optimisation. These developments consolidate Infinity’s position in the call tracking sector by integrating advanced analytics and conversational intelligence into its service offering.

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Category Differentiation

This is the UK martech software company focused on call tracking and conversation analytics, not a general IT services firm, blockchain project or unrelated software vendor sharing the Infinity name.

Infinity: About

Infinity operates a B2B SaaS model built around call intelligence. It provides software that captures inbound call data, attributes calls to marketing sources, analyses conversation content and feeds those insights into CRM, analytics and paid media workflows. Value is created by improving attribution, lead quality assessment, agent performance visibility and paid media optimisation for organisations where phone calls remain a meaningful conversion event.

How Infinity Works & Monetises

Business model analysis and core revenue streams

Infinity monetises chiefly through tiered SaaS subscriptions combined with usage-based call charges and telecom-related fees. Commercial packaging appears to include standard plans and enterprise contracts, with pricing scaling by call volume, tracked activity, feature access and integrations. Additional monetisation comes from premium modules such as advanced attribution and optimisation features, plus consultancy, onboarding and implementation support.

Revenue Channels

Core call tracking platformSaaS / software subscription with usage-based call charges
Conversation analytics modulesSaaS / add-on module pricing
Campaign optimisation featuresSaaS / premium feature upsell
Consultancy and implementation supportService fee / retainer or project-based services

Recent Signals (Infinity)

techcrunchJul 20, 2026

Infinity raises $15M to build universal inference software

Infinity, an AI infrastructure startup, raised $15 million at a $100 million valuation from investors including Touring Capital, Principal VC and researchers from OpenAI and Anthropic. The company is developing a CUDA-alternative kernel stack and a universal inference library to allow AI models to run efficiently across diverse chips (SRAM, GPUs, phone chips, systolic arrays). Its AI research agent, Ignition, automatically writes, tests, debugs and optimizes low-level inference code. Customers include chip maker D-Matrix. Infinity launched in 2025 and employs 26 people; it charges by taking a share of measured performance gains and cost savings rather than an upfront license fee.

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VideoWeekOct 4, 2024

EU Court Orders Meta Data Cut; TF1+ Ad Tools; Prism

The EU Court of Justice has ruled that Meta must limit the use of personal data for targeted advertising under GDPR data minimisation, restricting how data collected on or off platforms can be aggregated and analysed for ad targeting, even with user consent. Meta maintains EU users consent to targeted ads, but the ruling clarifies that consent does not grant carte blanche to use all accessible data. TF1+ outlined plans to become a full-funnel marketing platform, launching new premium display, playable, and shoppable ad formats in Q1 2025 and introducing Graph:ID, a Snowflake-backed data integration unifying data across TF1+, TF1 Info, and TF1 PUB. Graph:ID will be enhanced with data from 20 partners, including Infinity Advertising, Unlimitail, and Cdiscount, and TF1+ aims for 98% DSP accessibility with full programmatic access in 2025 via FreeWheel and Magnite. Immediate launched Prism, a new first-party data offering covering its ad inventory with audience, contextual capabilities, data matching, ROI measurement, and optimization.

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VideoWeekMay 17, 2022

TF1 Teams with Infinity for Retail Media Data

TF1 PUB, the sales arm of French broadcaster TF1, has entered a partnership with Infinity Advertising, a data business created by an alliance of five French retailers. Infinity Advertising was launched by Intermarché, Casino, Géant, Franprix and Monoprix. Its data encompasses loyalty card, ecommerce, and in-store sales information for more than 17 million loyalty-card holders. The data will be available against TF1’s inventory across PC, mobile, tablet and IPTV, with Infinity data cookie-free matched to TF1’s 27 million MYTF1 users. The collaboration aims to improve targeting and measurement, enabling brands to assess the impact of TF1 campaigns on in-store and ecommerce sales. The move exemplifies the growing integration of TV and retail media, underscoring the value of cross-channel data for attribution and ROI across TF1’s digital properties.

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Infinity: Frequently Asked Questions

What is Infinity?

Infinity is a B2B software company that provides call tracking, call attribution, conversation analytics and paid media optimisation tools.

Who uses Infinity?

Its users include marketing teams, PPC managers, agencies, sales teams, contact centres and analytics leaders that rely on phone calls as a conversion channel.

How does Infinity make money?

It mainly earns revenue from SaaS subscriptions, usage-based call charges, enterprise add-ons and consultancy or implementation services.

Company Facts

Founded
2011
Headquarters
1 Seebeck House, 1 Seebeck Place, Knowlhill, Milton Keynes, MK5 8FR, United Kingdom
Core Segment
AdTech Vendor
Company Size
50–200
Official Link
infinity.co