Element
Secure Matrix-based collaboration software for enterprises and governments.
Available information varies by company and source.
Profile record updated:
Company facts
- Official name
- Element Creations Limited
- Entity type
- COMPANY
- Founded
- 2017
- Headquarters
- United Kingdom
- Company size
- 50–200
- Market role
- B2B SaaS Provider
- Official website
- element.io
What Element does
Element combines open-source distribution with commercial enterprise software and services. The free Matrix-based client drives user and developer adoption, while paid products such as Element Pro and Element Server Suite provide enterprise-grade controls, compliance, hosting flexibility and support. Value is created by giving organisations secure, interoperable communications with full deployment choice across cloud, on-premise and air-gapped environments.
Category differentiation
Element is a secure collaboration software vendor built on the Matrix protocol, not a generic design agency or consumer social network. It sells enterprise and government communications infrastructure rather than adtech or martech products.
Strategic context
AI-supported assessment from the existing company research; distinguish interpretation from sourced facts.
Element Creations Limited, trading as Element, is a private UK software company that provides secure collaboration and messaging built on the Matrix open standard. Its products include the Element client, Element Pro and Element Server Suite, plus deployment and support services for self-hosted, managed, sovereign and air-gapped environments. The company serves enterprises, governments, defence organisations and regulated industries that require encrypted communications, interoperability and control over data and infrastructure. Element generates revenue from enterprise software subscriptions and associated services rather than from advertising or consumer monetisation. Its business model uses a free and open-source client to drive adoption, then monetises organisations through paid enterprise tiers, managed hosting, deployment services, SLAs and specialist mission-critical solutions. The customer base includes major public sector and defence institutions such as NATO ACT, the United Nations, the US Department of Defence, the French government and Germany's Armed Forces.
Business model & monetisation
Element monetises through recurring software subscriptions for enterprise editions and server infrastructure, supplemented by service fees for managed deployments, air-gapped installations, support and SLA contracts. The company uses product-led open-source adoption to seed demand, then converts organisations to paid professional and enterprise tiers. Defence and government-specific deployments add higher-value implementation and support revenue.
- Enterprise subscriptions for Element Pro and Server Suite
- Software Subscription
- Managed hosting and deployment services
- Service Fee
- Support and SLA contracts
- Service Fee
- Specialised government and defence deployments
- Service Fee
Products & capabilities
No products with linked sources are available in this view.
Products & market categories
Recent recorded signals
Dates refer to the source publication. Older entries are historical context, not evidence of a new event.
Making sovereignty standard for European governments
Recorded impact score: 3.5/5
Element is thrilled to be sponsoring the public sector track at The Matrix Conference again, running from October 20th to 23rd, 2026, in Malmö, Sweden.
Cyber Resilience Act: What changes this week and how Element is preparing
Recorded impact score: 3.5/5
On 11 September 2026, the first substantive deadline under the Cyber Resilience Act (Regulation (EU) 2024/2847, "the CRA") will come into effect.
Explore company relationships
Questions about Element
What is Element?
Element is a secure collaboration and messaging software company built on the Matrix open standard, offering enterprise, government and defence deployments.
Who uses Element?
Element is used by enterprise IT teams, governments, defence organisations and regulated industries that require encrypted, sovereign and interoperable communications.
How does Element make money?
Element makes money through enterprise subscriptions, managed deployments, support contracts, SLAs and specialist secure communications implementations.
Sources & coverage
This profile uses public, official and technically observable information. Missing information does not prove that a product or relationship does not exist. The list below does not imply that every profile statement has been verified.
22 publicly documented primary sources and citations linked across the market graph.
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