Mattermost
Secure enterprise collaboration and workflow software for regulated teams.
Available information varies by company and source.
Profile record updated:
Company facts
- Official name
- Mattermost, Inc.
- Entity type
- COMPANY
- Company size
- 1,001–5,000
- Market role
- B2B SaaS Provider
- Official website
- mattermost.com
What Mattermost does
Mattermost operates an enterprise software model built around an open-core collaboration platform. It creates value by offering secure communications, workflow automation, integrations and embedded AI assistance in deployment models that preserve customer control over infrastructure and data. The business converts this value into recurring contracts through paid enterprise editions, managed cloud subscriptions, and premium capabilities for high-security and multi-domain environments.
Category differentiation
Mattermost is not a consumer chat app or a generic social messaging platform. It is enterprise collaboration software built for secure, regulated and mission-critical operational environments.
Strategic context
AI-supported assessment from the existing company research; distinguish interpretation from sourced facts.
Mattermost, Inc. is a B2B software company that sells an enterprise collaboration platform for secure messaging, file sharing, workflow automation and AI-assisted operations. Its products are offered as self-hosted, private cloud and single-tenant SaaS deployments, with particular emphasis on government, defence and other regulated environments that require data sovereignty, compliance controls and operation in air-gapped infrastructure. The company generates recurring revenue primarily from enterprise subscriptions across cloud and self-managed deployments, with premium tiers such as Enterprise Advanced aimed at high-assurance use cases. Its direct customers are enterprises, public sector bodies, defence organisations, IT teams and operational teams that need secure collaboration integrated with DevOps and operational workflows.
Business model & monetisation
Mattermost monetises through software subscriptions across single-tenant SaaS, managed cloud and self-hosted enterprise deployments. Revenue is driven by paid enterprise tiers, especially advanced security and governance packages such as Enterprise Advanced, alongside recurring licence and platform fees tied to deployment model and feature access. The company also captures value from large enterprise and government contracts where sovereign hosting, compliance and support requirements justify higher contract values.
- Enterprise software subscriptions
- Software Subscription
- Managed cloud subscriptions
- Software Subscription
- Premium enterprise tiers and add-ons
- Software Subscription
- Support and high-assurance enterprise contracts
- Service Fee
Products & capabilities
No products with linked sources are available in this view.
Products & market categories
Competitors & alternatives
- Cisco Webex
Enterprise collaboration, calling and customer experience software from Cisco.
Side-by-side comparisons
Recent recorded signals
Dates refer to the source publication. Older entries are historical context, not evidence of a new event.
No sufficiently sourced and dated signals are available for this view.
Explore company relationships
Questions about Mattermost
What is Mattermost?
Mattermost is an enterprise collaboration platform for secure messaging, workflow automation, integrations and AI-assisted operations across cloud and self-hosted environments.
Who uses Mattermost?
Mattermost is used by enterprises, government agencies, defence organisations, regulated industries, IT teams, security teams and DevOps-led operational groups.
How does Mattermost make money?
Mattermost makes money through recurring enterprise subscriptions for self-hosted and cloud deployments, premium tiers, and related enterprise support and contract services.
Sources & coverage
This profile uses public, official and technically observable information. Missing information does not prove that a product or relationship does not exist. The list below does not imply that every profile statement has been verified.
12 publicly documented primary sources and citations linked across the market graph.
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