Bloom Intelligence
Restaurant customer data and marketing automation platform.
Available information varies by company and source.
Profile record updated:
Company facts
- Entity type
- COMPANY
- Founded
- 2006
- Headquarters
- 447 3rd Ave N, St Petersburg, Florida 33701, US
- Company size
- 10–49
- Market role
- MarTech Vendor
- Official website
- bloomintelligence.com
What Bloom Intelligence does
Bloom Intelligence operates a B2B subscription software model for restaurants. It provides a core data platform that ingests and unifies guest, transaction and behavioural data, then monetises adjacent workflow modules including automated email and SMS marketing, reputation management, website and search optimisation, and WiFi-based data capture. Value is created by helping restaurant groups centralise guest intelligence, automate retention marketing, improve discovery and prove revenue impact through closed-loop attribution.
Category differentiation
Bloom Intelligence is a restaurant-focused customer data and marketing software provider, not a general-purpose florist, consumer app or foundational AI model company. It is better understood as vertical MarTech and analytics software for hospitality operators.
Strategic context
AI-supported assessment from the existing company research; distinguish interpretation from sourced facts.
Bloom Intelligence is a US vertical SaaS provider focused on restaurant operators, especially multi-location chains. Its platform combines a restaurant-specific customer data platform with marketing automation, reputation management, search and discovery optimisation, and WiFi-based behavioural data capture. The core product logic is to unify guest and transaction data from sources such as POS, reservations, reviews, websites, online ordering and WiFi into persistent profiles that support segmentation, attribution and automated communications. The company generates revenue primarily through subscription fees charged per restaurant location, with higher-priced tiers and add-on modules expanding account value. Its customers are restaurant marketing, CRM, guest experience and operations teams that want to link digital marketing and reputation activity directly to in-store transactions and measurable ROI.
Company news briefing
Briefing updated:
Bloom Intelligence has launched its Spring Release 2026, introducing an agentic AI-powered Customer Data Platform featuring Toast attribution and conditional workflows to modernise guest engagement. This strategic focus enables hospitality groups to utilise multi-concept data ecosystems for cross-brand acquisition while pivoting away from traditional loyalty models toward high-retention, data-driven strategies. These updates reinforce the firm’s operational DNA, leveraging guest intelligence to optimise marketing and sentiment analysis across diverse hospitality sectors including taprooms and chef-driven concepts.
Business model & monetisation
Bloom Intelligence monetises through recurring SaaS subscriptions, largely priced per restaurant location per month. The commercial strategy appears modular: customers can begin with the core customer data platform and expand into higher-value bundles such as AI marketing automation, reputation management and discovery optimisation. Pricing is positioned around measurable ROI and transaction-level attribution, while features such as unlimited email sends are bundled as plan differentiators rather than billed on pure usage.
- Core customer data platform subscriptions
- Per-location SaaS subscription
- Marketing automation module
- Tiered SaaS upsell
- Reputation management module
- Tiered SaaS upsell
- Website and search optimisation module
- Tiered SaaS upsell
- WiFi marketing and data capture capabilities
- Bundled or modular SaaS subscription
Products & capabilities
No products with linked sources are available in this view.
Products & market categories
Recent recorded signals
Dates refer to the source publication. Older entries are historical context, not evidence of a new event.
No sufficiently sourced and dated signals are available for this view.
Explore company relationships
Questions about Bloom Intelligence
What is Bloom Intelligence?
Bloom Intelligence is a restaurant-focused software platform that unifies guest and transaction data, automates marketing and helps operators manage reputation and search visibility.
Who uses Bloom Intelligence?
Its direct users and buyers are restaurant businesses, especially multi-location chains, along with their marketing, CRM, guest experience and operations teams.
How does Bloom Intelligence make money?
It makes money through recurring SaaS subscriptions, typically priced per location, with additional revenue from higher-tier bundles and add-on modules.
Sources & coverage
This profile uses public, official and technically observable information. Missing information does not prove that a product or relationship does not exist. The list below does not imply that every profile statement has been verified.
17 publicly documented primary sources and citations linked across the market graph.
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