Observed Signal · Nov 10, 2023 · Report Publication · Source: Trending Topics · Impact: 2/5 · Sentiment: Positive
World Quality Report highlights AI investments in quality management
The 2023 World Quality Report, published by Capgemini, Sogeti, and OpenText, is based on interviews with more than 1,750 executives across 32 countries and 10 industries. It finds that 77% of surveyed companies plan to invest in AI-based solutions to strengthen quality management. The report highlights a shift from traditional testing toward broader quality engineering, with 67% of companies viewing it as integral to business operations. Generative AI is cited for improved productivity and speed, while 31% remain skeptical about AI's value in quality assurance. Sustainability is another focus: 97% see quality engineering as contributing to corporate sustainability agendas, and 63% prioritize monitoring sustainability metrics in the next 12 months.
Survey provides broad benchmark data on enterprise adoption of AI and generative AI in quality engineering, signaling automation trends relevant to the broader AI and business software ecosystem.
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Key Takeaways & Evidence Grounding
- The World Quality Report 2023 was published by Capgemini, Sogeti, and OpenText.
- More than 1,750 executives across 32 countries and 10 industries were surveyed.
- 77% of surveyed companies invest in AI solutions for quality management.
- 67% of companies consider quality engineering an integral part of business operations.
- 65% cite improved productivity and speed through generative AI as top outcomes.
Connected Companies & Entities
1 Entity mapped“Der diesjährige World Quality Report von Capgemini, Sogeti und OpenText legt den Fokus auf die steigende Bedeutung des Quality Engineering....”
Ontology Mapping & Concepts
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