Observed Signal · Jun 3, 2025 · Technical Release · Source: OnlineMarketing.de · Impact: 2/5 · Sentiment: Neutral
WhatsApp Tests AI Chatbots and Usernames
WhatsApp is testing two major features in beta: personalized AI chatbots inside WhatsApp and a new usernames (handles) system to replace the display of phone numbers. In Android beta version 2.25.18.4, users can access an integrated AI Studio to craft chatbots with selectable roles (Mentor, Teacher, Helper) and traits (empathic, playful, confident), plus an avatar. Bots can be private or shared via a link, and templates help create consistent personality profiles. A broad rollout has not yet begun, with access limited to selected beta testers. Separately, WhatsApp is exploring usernames that would appear in chats, groups, and contacts; handles must include at least one letter and exclude certain characters (no www.). The feature is not publicly tested yet. The article also discusses privacy implications: Meta is reportedly using Facebook and Instagram content to train AI models since June 2025 unless users opt out; WhatsApp messages are officially excluded, but data from interactions may be used. Opt-out is available via Privacy Centers, and Enhanced Chat Privacy can disable Meta AI for WhatsApp.
Beta features with privacy considerations; not widely available yet
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Key Takeaways & Evidence Grounding
- WhatsApp Android Beta 2.25.18.4 includes integrated AI Studio for chatbot creation
- Users can define roles (Mentor, Teacher, Helper) and traits (empathic, playful, confident) and design avatars
- Chatbots can be private or shared via a link; rollout is limited to beta testers
- WhatsApp is testing usernames/handles to replace phone numbers in chats, groups, and contacts
- Handles must include at least one letter and exclude special characters and www.
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