Observed Signal · Sep 15, 2026 · Market Signal · Source: TheyDo · Impact: 3.5/5
TheyDo September Product Update: Stop being the journey police
TheyDo announced the September product update, highlighting new 'Skills' feature to help CX teams scale journey management and reduce manual policing.
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Recent verified developments and strategic activity across this market segment.
Agent Skills are live.
TheyDo announces the launch of Agent Skills, a new capability for their journey management platform, with a September product update webinar.
Product Updates for September 2026
Trustpilot's blog features a new featured article on September product updates, highlighting new features like AI Search Market Insights, Custom Roles, and Location Reviews. Additionally, new posts discuss building trust in the age of AI and a Klarna case study.
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