Observed Signal · Apr 9, 2026 · Partnership · Source: https://martechseries.com/feed/ · Impact: 2/5 · Sentiment: Positive
Milestone Systems Chooses Coveo for AI Search
Coveo announced that Milestone Systems has selected the Coveo AI‑Relevance Platform to power and unify website search and content relevance across Milestone’s product ecosystem. The deployment aims to improve content discovery for a diverse global audience — from end users to integrators and partners — by surfacing product information, solutions guidance, and learning resources more intuitively. Milestone’s head of digital experience, Tanja Myhrvold, cited goals of strengthening self-service and reducing support friction; Coveo’s Richard Tessier emphasized AI‑driven intent understanding as a core benefit. The work targets streamlined access to an expanding catalog of content across Milestone’s operations in sectors such as manufacturing, airports, law enforcement, retail and traffic management.
Vendor selection for AI-powered enterprise site search improves content discovery and self-service for a sizable B2B technology vendor, relevant to MarTech but not industry‑shifting.
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Key Takeaways & Evidence Grounding
- Milestone Systems selected the Coveo AI‑Relevance Platform to power website search and content relevance.
- The deployment will unify search and streamline content discovery across Milestone’s product ecosystem.
- Milestone Systems serves industries including manufacturing, airports, law enforcement, retail and traffic management.
- Tanja Myhrvold (head of digital experience, Milestone Systems) and Richard Tessier (co‑founder and SVP of products, Coveo) are quoted on the project’s aims.
Connected Companies & Entities
3 Entities mappedOntology Mapping & Concepts
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