Observed Signal · Oct 20, 2025 · Incident · Source: OnlineMarketing.de · Impact: 3/5 · Sentiment: Negative
Massive AWS Outage Takes Down Major Services
An AWS outage on October 20, 2025 disrupted a wave of widely used online services as user access slowly returned. The incident affected Canva, Snapchat, Facebook, and Amazon, and also disrupted popular apps and games including Pokémon GO, Fortnite, the PlayStation interface, and the Duolingo learning app. Outages were visible on the monitoring site allestörungen.de, which links the disruptions to the AWS incident. Canva has said it is experiencing significantly increased error rates due to a problem with its underlying cloud provider and is working with the provider to restore full access. Perplexity, via CEO Aravind Srinivas, reported that their AI answering service was down as a result of the AWS issue. At the time of reporting, there was no clear timeline for a full restore, and providers expected a rapid resolution in the hours ahead. The event underscores the fragility of cloud dependencies across consumer and enterprise services.
Significant cloud outage affecting multiple widely used services and platforms.
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Key Takeaways & Evidence Grounding
- Date of outage: October 20, 2025.
- AWS outage disrupted Canva, Snapchat, Facebook, Amazon Prime, Pokémon GO, Fortnite, PlayStation Interface, and Duolingo.
- Outages tracked on allestörungen.de.
- Canva reported significantly increased error rates due to issues with its underlying cloud provider.
- Perplexity CEO Aravind Srinivas said Perplexity was down due to the AWS issue.
Connected Companies & Entities
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AWS US‑EAST‑1 Outage Disrupts Major Internet Services
A technical failure in Amazon's Northern Virginia (US-EAST-1) data center region caused a large AWS outage that disrupted major consumer services for hours. The incident began with a DNS resolution problem affecting DynamoDB, which cascaded into network load balancers and the EC2 service used to launch cloud servers. High-profile platforms — including Snapchat, Disney+, Fortnite and Roblox — experienced downtime, and Amazon's own warehouse and seller systems were impacted. Amazon implemented an initial fix within hours but full recovery and backlog clearance took about a day. The event echoes prior widespread outages from the same region in 2021 and 2023 and has renewed concerns about internet centralization and the systemic risk of relying on a small set of cloud providers.
Amazon Faces Shopping App Outage Amid Ongoing Disruptions
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AWS data center outage disrupts FanDuel and Coinbase trading
Amazon Web Services experienced an operational outage linked to a thermal issue at a Virginia data center in the US‑East‑1 region, affecting a single Availability Zone and impairing EC2 instances. The disruption interrupted trading and access on platforms including FanDuel and Coinbase; both companies posted updates on X acknowledging the incident and investigation. AWS said efforts to bring additional cooling online were underway and that full recovery was expected to take several hours. Coinbase later reported its primary issue was fully resolved. The outage highlights availability risks tied to a major cloud provider that supplies roughly one third of global cloud infrastructure capacity.
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