Observed Signal · May 18, 2026 · Recognition · Source: https://martechseries.com/feed/ · Impact: 2/5 · Sentiment: Positive
Infobip Named Leader in 2026 Gartner CPaaS Magic Quadrant
Infobip, an AI-first cloud communications platform, was named a Leader in the 2026 Gartner Magic Quadrant for Communications Platform as a Service (CPaaS). Gartner’s evaluation cited vendors’ Ability to Execute and Completeness of Vision; Infobip highlighted the recognition as validation of its 20 years of platform development. Silvio Kutić, CEO and Co‑Founder of Infobip, commented that the accolade reflects the company’s customer-focused execution and long-term vision. The announcement, distributed via Business Wire and published on MarTech Series on May 18, 2026, also notes Infobip’s view that the industry is shifting toward agentic AI and autonomous, goal-driven customer interactions.
Vendor positioning in Gartner Magic Quadrant signals market maturity and competitive positioning in CPaaS but does not by itself change industry infrastructure or regulation.
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Key Takeaways & Evidence Grounding
- Infobip was recognized as a Leader in the 2026 Gartner Magic Quadrant for Communications Platform as a Service (CPaaS).
- Gartner’s Magic Quadrant evaluates vendors on Ability to Execute and Completeness of Vision.
- Silvio Kutić, CEO and Co‑Founder of Infobip, provided a statement praising the recognition.
- The announcement was published via Business Wire on MarTech Series on 2026-05-18.
- Infobip marked its 20th year of operations and emphasized the industry shift toward agentic AI.
Connected Companies & Entities
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Related Market Signals & Shifts
Recent verified developments and strategic activity across this market segment.
Celonis Named Leader in Gartner 2026 Process Intelligence
Celonis announced it has been named a Leader in the 2026 Gartner Magic Quadrant for Process Intelligence, positioned highest on the Ability to Execute axis and furthest on the Completeness of Vision axis. The company highlighted the Celonis Process Intelligence Platform as a foundation for Enterprise AI, describing features such as the Process Intelligence Graph (built with object-centric process mining), the Celonis Build Experience for designing AI-driven processes, Data Core zero-copy integrations with data lakes, and an Orchestration Engine for coordinating people and automations. Celonis noted prior recognition as a Leader in Gartner’s Magic Quadrant for Process Mining Platforms for three consecutive years. Executives quoted include co-founder and co-CEO Alexander Rinke, and customer and partner voices from Florida Crystals Corporation and Renault Group.
Infobip Publishes Voice AI White Paper with Omdia
Infobip, an AI-first cloud communications platform, released a white paper developed in partnership with analyst firm Omdia titled "Future-Proofing Your Investment in Voice AI: A Strategic Guide for Enterprises." Published June 2, 2026, the paper examines the progression and business value of Voice AI, noting the global market is expected to reach $36 billion by the end of 2026. It aims to help enterprise leaders with deployment best practices, integration strategies, and approaches to security, privacy and vendor fragmentation. The release includes commentary from Mijo Soldin (Infobip) and Brent Kelly (Omdia) about Voice AI capabilities — including multilingual support, text-to-speech, speech-to-text and speech-to-speech — and the need for market intelligence to inform CX strategies.
LinearB Named Leader in 2026 Gartner Magic Quadrant
LinearB, an engineering productivity platform for mid-market and enterprise software organizations, was named a Leader in Gartner’s 2026 Magic Quadrant for Developer Productivity Insight Platforms (DPIPs). Gartner evaluated vendors on Ability to Execute and Completeness of Vision. The report estimates the DPIP market at roughly $400 million with average growth above 40 percent. LinearB highlights capabilities including a natural-language data interface, unified SDLC metrics and benchmarks, developer surveys, and in‑Git actions such as code governance policies and a code‑review agent that analyzes pull requests. Ori Keren, LinearB CEO and co‑founder, framed the recognition as validation of the company’s focus on turning engineering data into automated, scalable action.
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