Observed Signal · Jul 5, 2018 · Market Research · Source: OnlineMarketing.de · Impact: 2/5 · Sentiment: Neutral

HubSpot Study: Agencies Under-Market Themselves

Executive Signal Summary

A global HubSpot study finds that more than six in ten agencies (62%) struggle to win new clients, making new business development the top challenge ahead of profitability (41%). Admin tasks (36%), hiring (34%), and cash flow (32%) are also difficult. Leads continue to come mainly from referrals (32%) and private networks (20%), suggesting insufficient scalable self-marketing. The findings urge structured marketing and proactive demand generation, noting 56% would need to invest more in marketing and/or sales, while 39% cite cash flow as a hurdle. Sixty-seven percent of agencies recognize the need to generate new leads, and 71% plan to invest more in lead generation next year. Additional plans include expanding services (50%) and adopting new practices (35%). Critical tools in demand include project management (42%), reporting/analytics (42%), lead generation (39%), and CRM (35%). Gregor Hufenreuter (HubSpot) warns relying on word-of-mouth risks stagnant growth and losing competitive edge.

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Industry study highlighting growth implications for agencies; relevant to AdTech/MarTech

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Key Takeaways & Evidence Grounding

  • 62% of agencies struggle to find new clients worldwide.
  • 56% say they must invest more in marketing and/or sales.
  • Lead sources: referrals 32%, private networks 20%.
  • 71% plan to invest more in lead generation next year.
  • Top software investments planned: project management 42%, analytics/reporting 42%, lead generation 39%, CRM 35%.
Primary Source Grounding & Direct Attribution
Direct Origin Attribution
Primary Reporting: OnlineMarketing.de•Published: Jul 5, 2018
Original Coverage Title: “Neue Studie von HubSpot: Agenturen vermarkten sich selbst zu wenig - | OnlineMarketing.de”

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