Observed Signal · Sep 24, 2026 · Interview · Source: techcrunch · Impact: 3/5 · Sentiment: Positive
ElevenLabs CEO discusses margins, IPO timing, AI disclosure
ElevenLabs CEO Mati Staniszewski discusses the company's $600 million ARR, enterprise growth, and reported $22 billion valuation. He addresses AI commoditization, competition with customers like Decagon, and the need for AI disclosure in customer service. The company focuses on voice AI for enterprise and creators, with clients including Klarna, Deutsche Telekom, Cisco, and Adobe. Staniszewski remains non-committal on IPO timing, citing 2028 as a possible target.
ElevenLabs is a major AI voice technology provider with significant enterprise adoption and a high valuation, making this interview relevant to AI-driven customer experience and adtech's voice AI applications.
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Key Takeaways & Evidence Grounding
- ElevenLabs is pacing at $600 million in annual recurring revenue.
- The company is reportedly valued at $22 billion.
- 55% of revenue comes from enterprise clients.
- Klarna uses ElevenLabs for first-line phone support for 35 million US customers.
- CEO Mati Staniszewski declined to provide specific gross margin figures.
- ElevenLabs is preparing for a potential IPO in the next years, possibly 2028.
Connected Companies & Entities
7 Entities mapped“So do Deutsche Telekom, Cisco, Adobe, and a growing list of governments....”
“In Anthropic's case, what was a model company is definitely a platform and increasingly a wide set of applications....”
“ElevenLabs builds the voice layer of AI, the models that turn text into speech that sounds human....”
“So do Deutsche Telekom, Cisco, Adobe, and a growing list of governments....”
“Could ElevenLabs be exposed the way Hugging Face was?...”
“Klarna runs first-line phone support for 35 million U.S. customers on it....”
“So do Deutsche Telekom, Cisco, Adobe, and a growing list of governments....”
Ontology Mapping & Concepts
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