ElevenLabs
Voice AI platform for speech, agents, and audio creation.
Available information varies by company and source.
Profile record updated:
Company facts
- Official name
- Eleven Labs Inc.
- Entity type
- COMPANY
- Founded
- 2022
- Headquarters
- 169 Madison Ave #2484, 10016 New York, USA
- Company size
- 501–1,000
- Market role
- B2B SaaS Provider
- Official website
- elevenlabs.io
What ElevenLabs does
ElevenLabs creates value by providing voice AI infrastructure and applications that help organisations and creators generate speech, automate customer interactions, and build audio-centric workflows. Its model spans self-serve software, developer tooling, and enterprise deployments: users can subscribe to creative tools, integrate APIs into products and workflows, or purchase enterprise-grade conversational agents with compliance, support, and systems integration.
Category differentiation
ElevenLabs is a voice AI software platform, not a digital publisher, adtech vendor, or media owner. It is distinct from general-purpose cloud speech APIs by combining developer infrastructure, enterprise voice agents, and creator-facing production tools.
Strategic context
AI-supported assessment from the existing company research; distinguish interpretation from sourced facts.
ElevenLabs is a private software company focused on AI-generated voice, speech, and conversational agent infrastructure. Based on the provided product data, it sells a mix of developer APIs, enterprise agent software, and creative production tools for generating, editing, and deploying audio experiences across voice, chat, web, telephony, and application environments. Its customers include enterprise teams, developers, contact centres, e-commerce companies, game studios, creators, agencies, and media production teams. The company makes money through a hybrid SaaS and usage-based model. It offers subscriptions for access to creative and production tools, API access for embedding speech and agent capabilities into third-party products, and enterprise contracts that include committed usage, support, compliance, and custom integrations. Its commercial position is closer to a voice AI infrastructure and application platform than to a consumer media brand or a pure foundational model provider.
Company news briefing
Briefing updated:
Following its expansion into Canada and executive appointments including Ethan Tandowsky as Chief Financial Officer and Ashley Kramer as Chief Revenue Officer, ElevenLabs has concluded a multi-year strategic licensing agreement with Universal Music Group to develop an AI song remixing platform for consenting artists. Additionally, the company is participating in the EU Inc corporate statute advocacy group and was identified as a customer utilising AIUC's enterprise AI agent auditing infrastructure.
Business model & monetisation
ElevenLabs monetises through a hybrid subscription and consumption model. Self-serve users pay for tiered plans with included usage credits and feature access; developers and product teams pay for API usage on a pay-as-you-go basis; and larger organisations buy enterprise agreements with committed volume pricing, SLA-backed support, compliance features, and custom integrations. Pricing scales by usage intensity, with overage billing for generated audio, voice, and agent interactions.
- Self-serve subscriptions for creative and studio tools
- Software Subscription
- API usage for speech, audio, and agent capabilities
- Pay-per-Use
- Enterprise agent platform contracts
- Software Subscription
- Committed volume and overage billing
- Pay-per-Use
Products & capabilities
No products with linked sources are available in this view.
Products & market categories
Competitors & alternatives
- Exotel
Cloud customer engagement platform for voice, chat and contact centres.
- Yellow.ai
Enterprise conversational AI for chat, voice and email automation.
Side-by-side comparisons
Recent recorded signals
Dates refer to the source publication. Older entries are historical context, not evidence of a new event.
Ramp Launches in UK, Launches AI Token Spend Platform
Financials · Recorded impact score: 3/5
US expense management startup Ramp has launched in the UK, its first market outside North America, following its acquisition of Swedish payments firm Billhop. Ramp, which competes with Brex, offers a unified platform for payments, corporate cards, vendor management, and automated bookkeeping. The company has onboarded UK customers since the summer, including ElevenLabs and Attio, and is highlighting its AI token spend intelligence tools. Ramp reports AI spending among its customers has grown 21 times since June 2025. It also announced a collaboration with Visa to support its UK corporate card offering.
- Ramp launched in the UK, its first market outside North America.
- Ramp acquired Swedish payment infrastructure firm Billhop earlier this year.
ElevenLabs and Universal Music Partner for AI Song Remixing
AI & Music · Recorded impact score: 4/5
Universal Music Group (UMG) and AI audio company ElevenLabs announced a multi-year licensing partnership to develop a platform enabling fans to create remixes, mashups, and reinterpretations of songs from Universal's catalog. The platform will feature music only from artists who actively opt in. Financial terms and a launch date were not disclosed. ElevenLabs, known for voice cloning, has faced legal challenges over voice cloning without consent, settling one case in August 2025 but still facing a class action. This is ElevenLabs' first major music label deal, while Universal has previously partnered with Udio, Klay, Spotify, and Nvidia. The initiative combines ElevenLabs' AI models with Universal's rights management and artist community, aiming to provide fair compensation to artists and songwriters.
- Universal Music Group and ElevenLabs announced a multi-year licensing partnership to develop a fan remixing platform.
- The platform will feature music from artists who actively opt in and will be separate from ElevenLabs' existing music offerings.
Universal Music Group and ElevenLabs announce multi-year strategic agreement
Recorded impact score: 4.5/5
Universal Music Group and ElevenLabs announce a multi-year strategic agreement, marking a major partnership between the music industry and AI voice technology.
Ethan Tandowsky joins ElevenLabs as Chief Financial Officer
Recorded impact score: 4/5
ElevenLabs announces the appointment of Ethan Tandowsky as Chief Financial Officer, and Ashley Kramer as Chief Revenue Officer, alongside the launch of ElevenLabs CLI v1.
Microsoft Launches MAI-Transcribe-2, Cheapest and Most Accurate in Market
Infrastructure · Recorded impact score: 4/5
Microsoft AI has launched MAI-Transcribe-2, a speech-to-text model that supports 60 languages and achieves top accuracy on the FLEURS benchmark with a 5.2% average word error rate. The model is 10x faster than OpenAI's GPT-Transcribe, 7x faster than ElevenLabs' Scribe v2, and 5x faster than Google's Gemini 3.5 Transcribe. It offers features like speaker diarization, word-level timestamps, keyword biasing, and code-switching. Priced at $0.10 per audio hour (promotional until end of year), it undercuts competitors significantly. For Thai, it achieves a 3.4% word error rate, besting Gemini 3.5 Transcribe (3.8%) and Whisper v3-large (8.7%). The model is available via Microsoft Foundry, MAI Playground, and OpenRouter, and is part of Microsoft's strategy to replace OpenAI technologies with in-house models.
- MAI-Transcribe-2 supports 60 languages, up from 43 in version 1.5 and 25 in the first model.
- Achieves 5.2% average word error rate on FLEURS benchmark across 60 languages.
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Questions about ElevenLabs
What is ElevenLabs?
ElevenLabs is a private voice AI software company that provides speech generation, conversational agent, and audio production tools through software and APIs.
Who uses ElevenLabs?
Its users include enterprises, developers, contact centres, e-commerce teams, game studios, creative agencies, media producers, and professional creators.
How does ElevenLabs make money?
It earns revenue from tiered subscriptions, usage-based API charges, overage billing, and enterprise contracts with committed volume and support.
Sources & coverage
This profile uses public, official and technically observable information. Missing information does not prove that a product or relationship does not exist. The list below does not imply that every profile statement has been verified.
15 publicly documented primary sources and citations linked across the market graph.
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