ElevenLabs

Omilia raises $67M to scale CX platform

Omilia, an Athens-based conversational AI company that has been building voice-call and customer support automation since 2002, raised $67 million in a Series B led by Expedition Growth Capital to expand its self-learning agents and U.S. operations. The company says it grew annual recurring revenue tenfold to $60 million since its prior $20 million raise from Grafton Capital in 2020. Omilia counts clients including Capital One, Discover, RBC, DWP, PSEG and Taco Bell, plans to open a U.S. office, expand go-to-market teams, hire senior revenue and marketing executives, and expects headcount to grow from about 500 to 600 by year-end.

SEO Smooth Reports AI-Driven Search Visibility Gains

Florida-based digital marketing agency SEO Smooth reorganized its operations around multi-model AI tooling and agentic automation, and reports substantial gains in organic search visibility per third-party analytics. Semrush data cited in the article shows the agency’s site ranks for about 3,600 organic keywords, draws ~3,300 monthly organic visits, and has 51,000+ backlinks from over 2,100 referring domains; organic keywords grew more than fourfold and traffic more than doubled since the start of 2026. SEO Smooth built internal systems including an AI voice agent, custom Model Context Protocol servers, a multi-model inference stack, and automated reporting and bid management. The agency runs 20+ integrated AI tools, 8 autonomous agents, and 40+ custom automation skills, and reports client outcomes such as a ~30% lift in PPC return on ad spend for a storage client.

Spotify tops 300M subscribers

Spotify reported Q2 2026 results, reaching 300 million Premium subscribers and 777 million monthly active users (MAUs). Quarterly revenue rose to €4.8 billion (up 14% year-over-year; 15% currency-adjusted), gross margin improved to 33.4%, and operating income was €655 million. The subscriber base grew 9% in the quarter despite subscription price increases in several regions. Spotify highlighted an in‑app 20th‑anniversary campaign and exclusive fan experiences that drove strong trials and Premium sign-ups. The company continues expanding AI-driven personalization and creator tools — including Personal Podcasts, Studio by Spotify Labs (experimental/desktop workspaces), expanded AI‑DJ, Running Mode, Reserved, Audiobooks+ and an ElevenLabs audiobook partnership — alongside safety and trust measures such as artist verification and AI-music labeling.