Observed Signal · Oct 16, 2023 · Analysis · Source: CMSWire · Impact: 2/5 · Sentiment: Positive

Diversity Fatigue: How Brands Can Keep Momentum Going

Executive Signal Summary

The article discusses 'diversity fatigue' among brands, examining its causes such as societal pushback, anti-DEI legislation, budget cuts, and employee burnout. It highlights the business benefits of DEI, including improved customer loyalty and innovation. The piece cites a Deloitte report showing 57% of customers are more loyal to brands addressing social inequities. It also covers recent political actions, including Florida and Texas banning DEI in universities and the Supreme Court striking down affirmative action. Experts from JOYFull BadAss, Benevity, Heap, and SurveyMonkey offer advice on sustaining DEI momentum, emphasizing realistic expectations, celebrating small wins, and embedding DEI in company culture. The article concludes that despite challenges, DEI remains essential for marketing and advertising success.

Polaris7 AgentPolaris7 Strategic Assessment
High Confidence

Highlights the importance of DEI in marketing and advertising, but no major industry shift.

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Key Takeaways & Evidence Grounding

  • A 2021 Deloitte report found that 57% of customers are more loyal to brands that commit to addressing social inequities.
  • Florida Governor Ron DeSantis signed a bill banning DEI programs in public colleges and universities in May 2023.
  • Texas Governor Greg Abbott signed a bill banning DEI offices and initiatives in universities in June 2023.
  • The U.S. Supreme Court struck down Affirmative Action in June 2023.
  • Two dozen anti-DEI bills have been introduced in 15 states over the past year, according to the Chronicle of Higher Education.

Connected Companies & Entities

4 Entities mapped

“Antoine Andrews, chief diversity and social impact officer at the survey software provider, SurveyMonkey, told CMSWire......”

“battle against Disney, a brand that has been extremely supportive of the LGBTQ community......”

“A 2021 Deloitte report indicated that 57% of customers are more loyal to brands that commit to addressing social inequities....”

“There is a growing body of evidence from McKinsey that shows that companies committed to DEI have better business performance....”

Primary Source Grounding & Direct Attribution
Direct Origin Attribution
Primary Reporting: CMSWire•Published: Oct 16, 2023
Original Coverage Title: “Diversity Fatigue: How Brands Can Keep the Momentum Going”

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