Countering the Great Resignation with Employee Experience Management

Germany has joined the global Great Resignation trend, with employers facing higher turnover as expectations shift. Randstad’s Europe-wide study of employees aged 18–67 across Europe, the Americas, and the Asia-Pacific region shows 33% would rather be unemployed than unhappy in their job, with 40% of 18–24-year-olds agreeing and 56% willing to quit if a job hinders life enjoyment. Flexible hours and better work-life balance are increasingly valued, while feelings of underappreciation and unaddressed feedback contribute to churn. The article argues that annual surveys are insufficient and urges continuous, company-wide Employee Experience Management to quickly understand evolving needs and respond. It also notes the link between Customer Experience and Employee Experience, and emphasizes leadership involvement and open feedback cultures as keys to retention. EX tools can capture real-time signals and accelerate response, supporting engagement in a volatile labor market.