Observed Signal · Jan 24, 2023 · Market Research · Source: OnlineMarketing.de · Impact: 2/5 · Sentiment: Positive
Agency Report 2023: Survival Only Goal for 21%
OnlineMarketing.de summarizes Criteo’s Agency Report 2023, based on a November 2022 survey of over 800 senior agency professionals in Germany, the UK, France, and the US. Loyalty and innovation are the top client goals (42% each), while survival is cited by 21%. Media strategies are shaped by the adoption of new channels and improved customer experiences (both 52%), plus data privacy rules (38%) and economic conditions (35%). Retail Media and Connected TV are highlighted as promising channels; 93% say clients should explore new channels, and 66% expect Retail Media to deliver higher ROI than Search or Social. Campaign metrics of interest include purchase rate and cost per order (29% each) and ROAS (37%). Omnichannel management remains important (67%), with 74% expecting no price changes and 51% focusing on performance; 47% value brand awareness. Brian Gleason of Criteo notes rapid proliferation of new channels—Audio, Retail Media, CTV—and the importance of first‑party data and closed‑loop reporting, per Criteo press release.
Industry trend data from a supplier of ad tech insights; not a major platform release or earnings event.
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Key Takeaways & Evidence Grounding
- Criteo surveyed over 800 senior agency staff in Germany, the UK, France, and the US in November 2022.
- Loyalty and Innovation cited as top client goals by 42% each; Survival cited by 21%.
- Strategy drivers include adoption of new digital channels and improved customer experience (both 52%), plus privacy rules (38%) and economic conditions (35%).
- Retail Media and Connected TV identified as promising channels; 93% say clients should explore new channels; 66% expect Retail Media to deliver higher ROI than Search or Social.
- Omnichannel management is a priority; 67% want improvements; 74% expect no price changes; 51% focus on performance; 47% value brand awareness.
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