Observed Signal · Jan 24, 2023 · Market Research · Source: OnlineMarketing.de · Impact: 2/5 · Sentiment: Positive

Agency Report 2023: Survival Only Goal for 21%

Executive Signal Summary

OnlineMarketing.de summarizes Criteo’s Agency Report 2023, based on a November 2022 survey of over 800 senior agency professionals in Germany, the UK, France, and the US. Loyalty and innovation are the top client goals (42% each), while survival is cited by 21%. Media strategies are shaped by the adoption of new channels and improved customer experiences (both 52%), plus data privacy rules (38%) and economic conditions (35%). Retail Media and Connected TV are highlighted as promising channels; 93% say clients should explore new channels, and 66% expect Retail Media to deliver higher ROI than Search or Social. Campaign metrics of interest include purchase rate and cost per order (29% each) and ROAS (37%). Omnichannel management remains important (67%), with 74% expecting no price changes and 51% focusing on performance; 47% value brand awareness. Brian Gleason of Criteo notes rapid proliferation of new channels—Audio, Retail Media, CTV—and the importance of first‑party data and closed‑loop reporting, per Criteo press release.

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Industry trend data from a supplier of ad tech insights; not a major platform release or earnings event.

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Key Takeaways & Evidence Grounding

  • Criteo surveyed over 800 senior agency staff in Germany, the UK, France, and the US in November 2022.
  • Loyalty and Innovation cited as top client goals by 42% each; Survival cited by 21%.
  • Strategy drivers include adoption of new digital channels and improved customer experience (both 52%), plus privacy rules (38%) and economic conditions (35%).
  • Retail Media and Connected TV identified as promising channels; 93% say clients should explore new channels; 66% expect Retail Media to deliver higher ROI than Search or Social.
  • Omnichannel management is a priority; 67% want improvements; 74% expect no price changes; 51% focus on performance; 47% value brand awareness.
Primary Source Grounding & Direct Attribution
Direct Origin Attribution
Primary Reporting: OnlineMarketing.de•Published: Jan 24, 2023
Original Coverage Title: “Agenturreport für 2023: Nur für ein Fünftel ist Überleben das wichtigste Ziel | OnlineMarketing.de”

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