AI Trust / Consumer Behavior Market: 67% of Germans Would Trust AI Agents with Financial Data

A study by Experian, based on a Forrester survey of over 6,000 consumers across 13 countries including 480 from Germany, reveals that while Germans are more cautious than average, 67% would be willing to share financial data with an AI agent to apply for a loan. The study indicates that perceived benefits, such as finding the best prices (80%), outweigh concerns, although 78% fear being deceived by fake offers or hacked by cybercriminals. Trust in AI-generated information scores 6.2 out of 10 in Germany, below the international average of 6.8. The research highlights that consumers are more comfortable delegating decisions to AI when the provider is a trusted entity like their bank. Experian's Mark Wells comments that security, identity protection, and transparency are key to building trust in AI agents.