VI
Vistar Media· HQ in 625 6th Ave Floor 2, New York, NY 10011

Associate Customer Success Manager

Location: Multi-Location (2 Locations) · Category: Customer Success & Client Operations · Seniority: Junior · Posted: November 4, 2026 · Verified: Nov 13, 2026

Role Overview & Description

This role serves as Vistar's primary operational and customer-facing resource in Japan, combining enterprise technical support, customer success, onboarding, and operational coordination. The Associate Customer Success Manager supports enterprise SaaS customers throughout their lifecycle, from implementation to retention, acting as the local link between customers and internal teams. Key responsibilities include owning the operational customer relationship, coordinating onboarding and go-live, providing first-line support for platform issues, and managing escalations.
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Company IntelligenceVerified Profile
VI

Vistar Media

vistarmedia.com

Programmatic DOOH buying, selling and operations platform.

Headquarters: 625 6th Ave Floor 2, New York, NY 10011

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