Applied AI Engineer, Video Agent

This role is for an Applied AI Engineer focused on making AI experiences within the North platform reliable, useful, and production-ready. The engineer will build AI-powered product experiences, design new interfaces for interacting with models, and build eval, observability, and feedback systems. This role involves improving AI reliability through product design, prompting, context construction, and tool-use strategies, working closely with modelling, product, and design teams.

This role focuses on designing and building agentic systems that power creative workflows for short-form video, helping shape how AI agents reduce friction, accelerate learning, and unlock new creative possibilities for users. The engineer will build agents that can take creative actions on a user's behalf, experimenting with emerging models and techniques to bring these experiences to life in production, and will work across product, machine-learning, and systems engineering, owning meaningful problems end-to-end.

This software engineer role focuses on building and improving the AI agents that power the conversational platform. The engineer will work on agent logic, integrations, and performance, collaborating with cross-functional teams. Key challenges include optimizing agent behavior and ensuring seamless customer experiences.

This role pushes the boundaries of large language models for multimodal creative tasks, developing new approaches for building and extending agentic systems that understand and operate over complex, real-world data, particularly video. The engineer will design and build end-to-end agentic systems for creative tasks, develop novel approaches for training and adapting the large language models that power these agents, design new objectives, datasets, and fine-tuning strategies to improve agent behavior and reliability, and explore multimodal reasoning and structured generation for creative control.

This role is an outbound-focused sales development position responsible for building pipeline for HeyGen's AI video platform. The SDR will research target accounts, run creative outbound campaigns across email, phone, and LinkedIn, and book first meetings for Account Executives. The role requires 1+ years of sales or business development experience and a track record of meeting or exceeding activity and pipeline targets.

This role is a creative director for HeyGen's Instagram short-form content, owning the strategy, creation, and performance of reels. The creator will be on camera as a recurring face, direct both human talent and AI avatars, and make final creative calls on all content. The role requires 3+ years of short-form content creation experience, a proven track record of viral content, and an audience of 50k+ on Instagram, TikTok, or YouTube.

This role produces high-quality AI-generated video content for HeyGen's marketing campaigns, platform demos, and internal projects, using HeyGen avatars and HyperFrames as the core pipeline. The creator must maintain deep expertise across generative video models (Veo, Sora, Runway, etc.), develop advanced prompting techniques, and combine AI footage with traditional editing in Premiere, After Effects, and CapCut. The role requires a strong portfolio, 1+ years of AI video creation experience, and an active social media presence with 10k+ followers.