Sr. Engagement Manager

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring an Sr Engagement Manager for our Frontier Engineering team. The Frontier Engineering team turns Snowflake's mission of mobilizing the world's data into concrete outcomes inside customer environments. In this role you lead both the business growth and the delivery success of Frontier Engineering across your region, owning the full cycle from opportunity creation through scoping, contracting, delivery, and continued growth, and acting as a trusted advisor who balances customer business outcomes with cloud data strategy. AS AN SR. ENGAGEMENT MANAGER AT SNOWFLAKE, YOU WILL: - Own accountability for Frontier Engineering quarterly bookings, consumption, and utilization targets across your assigned accounts and region, as part of the broader account team - Partner with Account Executives, Solution Engineers, and delivery leadership to identify services opportunities, scope engagements, author proposals and Statements of Work, and lead internal Deal Review and investment approval processes - Own and be accountable for the bookings forecast across your Book of Business, tying every engagement to clear customer outcomes such as revenue growth, cost reduction, risk reduction, and faster Time to Value - Design and continually refine the delivery roadmap for key accounts, managing project progress, schedule, deliverable quality, and early detection and escalation of scope, schedule, cost, and quality risks - Serve as the initial point of escalation for customers and project teams, earning trust on both sides and leading decision-making in difficult situations - Own project financials, including revenue forecasting and cost control, balancing healthy margins with customer satisfaction, and report outcomes, risks, and next steps to executive leadership - Provide delivery quality oversight and guidance for Snowflake engagements by assisting in the creation and execution of the overall vision for service delivery and client satisfaction, ensuring adherence to delivery best practices - Own, manage and communicate the operational relationship with assigned clients, including the creation, implementation, and tracking of relationship roadmaps - Manage key client projects by communicating effectively with project team members, management