Senior Staff, Technical Program Management (Digital Trust)

This role leads and coordinates security-related technical programs, ensuring alignment across engineering and security teams. The TPM will drive planning, execution, and delivery of security initiatives, managing cross-functional dependencies and risks.

Manage cybersecurity programs, ensuring security of Tracxn's platform and data. Coordinate security initiatives and compliance efforts.

This role leads strategic, high-ambiguity Security programs from inception through execution, turning 0-to-1 initiatives into structured, measurable outcomes. The TPM owns executive-facing operating mechanisms for the Security org, including planning, execution reviews, SteerCos, strategy summits, and QBRs, while building and scaling execution rituals across Security teams. The role requires deep technical and product depth to understand Security architecture choices, evaluate tradeoffs, and bridge engineering execution with customer outcomes and product strategy.

This Senior Staff Technical Program Manager role leads complex, cross-functional programs focused on core infrastructure and platform evolution. The TPM will drive strategic initiatives, coordinate engineering teams, and manage dependencies to modernize and scale Nubank's foundational technology stack.

This role manages customer service operations for the Taiwan team, overseeing daily operations and team performance. It involves shift-based work and requires strong leadership and customer service skills to ensure high-quality support.

This program management specialist role focuses on customer service (CS) program management for Taiwan operations. The role involves managing CS programs, improving service quality, and coordinating with cross-functional teams.

This role handles external and internal complaints at headquarters, managing resolution processes and communication. Requires strong problem-solving and communication skills.