Senior Frontend Software Engineer
Location: Multi-Location (4 Locations) · Category: Engineering & Development · Seniority: Senior · Posted: August 10, 2026 · Verified: Oct 3, 2026
Role Overview & Description
Track team expansion and market signals for Okendo
Polaris7 monitors open roles, strategic market movements, and M&A developments in real time. Get automated intelligence briefings on Okendo and benchmark against direct competitors.
Okendo
okendo.ioShopify-focused customer marketing software for ecommerce brands.
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More Positions at Okendo
2 more open roles
Owns retention and growth for a portfolio of enterprise Shopify merchants using Okendo's customer marketing platform (Reviews, Loyalty, Referrals, Quizzes, Surveys). Responsible for net revenue retention, multi-product adoption, and expansion by building strategic success plans, running executive business reviews, and leading renewal negotiations. Requires deep expertise in the ecommerce retention stack and competitive landscape (Yotpo, Smile, Stamped).
Delivers value and exceptional customer experience to US-based customers, owning retention, expansion, and overall customer satisfaction. Manages a book of business, conducts QBRs, and drives adoption of Okendo's suite of products (Reviews, Referrals, Quizzes, Loyalty, Surveys). Collaborates with Support, Onboarding, and Solutions Engineering to ensure merchants are set up properly and issues are resolved proactively.