Global Account Manager - Consulting & Research Agencies

This marketing science analyst role focuses on commercial measurement and optimization for global brands. The analyst will use data and the company's platform to provide insights that drive business decisions. Strong analytical and communication skills are required.

This role drives pipeline and growth targets for 10-20 assigned Fortune 500 clients by selling custom market research solutions and SaaS products. The Account Director owns the full sales cycle from identifying contacts to closing and managing post-close relationships, working closely with the Research team. Success requires consultative engagement with Heads of Brand, Insights, Marketing, and C-Suite leaders.

This role owns a small portfolio of Morning Consult's largest, most strategic accounts, responsible for protecting and aggressively growing that revenue. The Senior Account Manager manages high-value accounts through proactive relationship development, multi-threaded stakeholder engagement, and disciplined commercial execution, with renewals as the foundation. This is the first team of its kind, so the role works closely with the Director of Account Management to set the standard for the team's operations.

This role leads the Research Solutions team, owning client relationships for accounts of varying sizes and creating research strategies that embed Morning Consult data into clients' workflows. The Research Director manages large, complex research projects and programs, both personally and through direct reports, ensuring the team delivers quality data and strategic insights. They work closely with leadership to retain and expand current client engagements and collaborate with AEs to pitch, price, and deliver proposals.

Owns end-to-end product surfaces with a significant focus on the new Digital Twins/Simulations Lab, a 0-to-1 product. Translates complex technical systems (models, data pipelines) into intuitive, trustworthy experiences for researchers. Works closely with founders, scientists, and engineering, using modern AI design tools like Codex and Claude Design alongside Figma.

Combines analysis with automation, using AI tools as a core part of the workflow to turn Outset's internal data into decisions faster. Answers recurring business questions across GTM, People, Product, and Engineering using SQL and Python, and builds small internal tools like scripts, Slack bots, and dashboards to eliminate manual reports. Requires 3+ years of experience, fluency in SQL/Python, and a builder's instinct for automating processes.

This Research Scientist role designs and runs studies to measure and improve the fidelity of Outset's digital twin AI systems, comparing their responses to real human behavior. The scientist will co-design experiments, develop performance metrics, oversee human rating studies, and apply advanced statistical techniques from survey methodology and computational social science. The role requires a PhD in a related field and involves co-authoring papers and specifying analyses for engineering implementation.