Account Director, Data Operations

Account Director for Data Operations, managing client relationships and overseeing data operations deliverables. Ensures data quality, timeliness, and alignment with client objectives.

This Account Director role manages the end-to-end coordination, quality assurance, and governance of media data within the Cockpit programme for Nestlé across multiple markets. The role acts as the central point of contact between local market teams, global stakeholders, and external data partners, ensuring timely delivery of accurate data for MMM modelling. The position requires strong media planning or buying background, multi-market data workflow management, and excellent project management and communication skills.

This role manages the end-to-end delivery and quality assurance of media data for the Cockpit programme across multiple markets. It coordinates with local teams, global Nestlé stakeholders, and external vendors to ensure timely, accurate data for MMM modelling. The Account Director owns the refresh calendar, performs QA checks, and enforces data governance standards.

This Director role leads media analytics and customer success for a portfolio of clients, overseeing data-driven planning, in-market testing, and media measurement across search, social, digital video, programmatic display, linear TV, and OTT TV. The Director collaborates with Client Services, Data Science, Data Operations, and BI teams, and manages a team of Analysts under the VP of Media Analytics.

This role leads the development, enhancement, and support of enterprise applications and reporting solutions built on Microsoft .NET and SQL Server. The director manages the full SDLC, optimizes database performance, and ensures reliable delivery across Development, UAT, and Production environments.

This role leads product management for WPP Media Solutions, defining product roadmaps and aligning delivery with business objectives. The director manages Product Owners, champions agile practices, and ensures engineering-ready requirements for data and AI platforms.

Leads media planning output for key clients in the UK, crafting strategic approaches and ensuring high-quality work. Manages a planning team, builds senior client relationships, and drives innovation in planning approaches and storytelling.