Senior Manager, Client Strategy - Non-RTW/Accessories

This role involves managing key client relationships, ensuring client satisfaction, and overseeing service delivery. The focus is on strategic account management and driving growth within existing accounts.

This senior role oversees customer success operations, managing key accounts and driving operational excellence. Responsibilities include leading a team, optimizing processes, and ensuring high client satisfaction.

This role is responsible for leading client relationships and ensuring the successful delivery of media strategies. The manager will act as a key point of contact, coordinating internal teams to meet client objectives and drive business growth.

This role leads integrated media strategy, planning, and execution for a portfolio of client accounts in Hong Kong. The Senior Manager will oversee the holistic communication ecosystem including offline, digital, and O2O solutions, manage client relationships, and drive campaign implementation and performance analysis. Requires 5+ years of media planning experience, fluency in English and Cantonese, with Mandarin required for certain portfolios.

This role manages enterprise client relationships, ensuring successful onboarding, adoption, and retention. The Client Strategy Manager will develop account strategies, drive value realization, and serve as the primary point of contact for strategic clients.

This role leads the creator strategy function, developing and executing initiatives to attract, engage, and grow creator partnerships. The Senior Director will define the creator value proposition, oversee program strategy, and drive measurable impact on creator-driven growth.

This Director leads growth and retention strategies for the shopper segment, focusing on user acquisition, engagement, and loyalty. The role oversees lifecycle marketing, optimizes conversion funnels, and analyzes performance to maximize shopper lifetime value.