Product Support Specialist
Location: Christ Church, Barbados · Category: Customer Success & Client Operations · Seniority: Mid-Level · Posted: August 17, 2026 · Verified: Sep 7, 2026
Role Overview & Description
About the company
Viral Nation
viralnation.comInfluencer marketing agency and creator intelligence software provider.
Similar Positions in DACH
Related roles across advertising, media, and data
Senior Technical Support Specialist
This role provides technical support to customers, troubleshooting issues and ensuring smooth operation of the platform. The Support Engineer will work with internal teams to resolve complex technical problems and improve customer satisfaction.
More Positions at Viral Nation
3 more open roles
This role coordinates brand safety and compliance for influencer campaigns, ensuring content meets regulatory and client standards. It involves reviewing partnerships, monitoring for risks, and maintaining compliance protocols.
This project manager role oversees technology-focused projects within influencer marketing, coordinating between engineering and campaign teams. The role ensures technical deliverables meet requirements and timelines, bridging business and technical needs.
Manages relationships with influencers and creators, handling outreach, negotiations, and ongoing support. Ensures creators are aligned with campaign goals and maintains a positive partnership experience.