Manager, UX Research

Leads user research initiatives to inform product design and strategy for automotive marketplace platforms. Designs and executes qualitative and quantitative studies, synthesizes insights, and collaborates with product and design teams.

This role leads user research initiatives to inform product design and strategy, conducting qualitative and quantitative studies to understand customer behaviors and needs. The researcher will collaborate with product and design teams to translate insights into actionable recommendations that enhance user experience.

This role leads strategic user research across multiple product areas, partnering closely with product, engineering, and design leadership. The Principal UX Researcher scopes and completes projects from early concepts through post-release measurement, integrating qualitative and quantitative methods, and mentors a growing team of researchers. Requires 12+ years of experience as a user researcher at a technology company with expertise in mixed-method research approaches and B2B/advertising tech experience.

This leadership role directs the user research team, shaping research strategy to inform product design. It involves overseeing qualitative and quantitative studies and translating insights into actionable product recommendations.

This role provides technical customer care for the HomeNet platform, troubleshooting issues and supporting dealer clients. The specialist resolves technical problems, answers product questions, and ensures client satisfaction.

This role involves providing dealer services at Manheim Seattle. The specialist will support dealer clients with vehicle transactions, resolve issues, and ensure satisfaction. The position requires strong customer service skills.

Supervises business services operations at NextGear Capital, overseeing staff, workflows, and client satisfaction. Requires leadership and operational management skills.